Consequently, it will not be mandatory for mail carriers to collect and provide written proof of delivery. Items normally requiring the addressees signature upon delivery will be handed over without signature. 1. Italy UPDATE:Poste Italiane has advised that the Italian Government has extended the measures aimed at minimizing the spread of COVID-19 until May 3, 2020. Therefore, force majeure will continue to apply. Service disruptions. International Service Resumption Notice effective November 13, 2020. In some countries deliveries will be made contactless, therefore the recipient's signature will not be available. The Postal Service will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic. On May 7, 2021, the Postal Service received a notification fromJamaica Post, the designated operator of Jamaica, advising that the Government of Jamaica has extended the national curfew until June 3, 2021. Macao UPDATE:Macao Post has advised that, due to the high risk of a local COVID-19 outbreak, the Macao Special Administrative Region has entered a state of immediate prevention effective September 25, 2021. Lebanon UPDATE:LibanPost has advised that it is planning to resume postal services as of Monday, August 10, 2020. The following countries have suspended certain mail services: Indonesia UPDATE:Pos Indonesia has advised that the Jakarta office of exchange (IDKTC) has resumed its operational activities as of June 18, 2020. Consequently, the situation of force majeure remains in effect and delays may occur in the treatment and delivery of all types of letter-post, parcel-post and Express Mail Service (EMS) items. International Service Resumption Notice effective July 2, 2020. However, measures to prevent the spread of COVID-19 may still result in staff shortages or temporary suspension of the work of some post offices. Nepal UPDATE:Nepal Post has advised that the Nepalese Government has decided to extend the lockdown in the Kathmandu Valley until May 27, 2021. This temporary measure will be effective until further notice. Continued inbound international mail delays present service and public safety and security concerns, both of which could reflect poorly on the Postal Service's brand and image. A summary of New Zealands COVID-19 Alert Levels and their restrictions can be found atcovid19.govt.nz/alert-system. Therefore, sterreichische Post AG has stopped accepting letter-post and parcel-post items for those destinations to where transportation is unavailable. Customers should expect delivery delays. Additionally, all items that require the addressees signature are now deposited in the addressees mailbox or in a secure location on their premises, with signature by the mail carrier on their portable device. Luxemburg:Post Luxembourg has advised that delivery will be conducted via methods that restrict direct contact. It will be moved again after the backlog problem is solved. As a result, mail processing operations have returned to normal. Then you may have to wait longer than expected. However, it is important to note that PostNL will not be able to provide a signature or accept any request for proof of signature or any claim based on a missing signature for items that entered the Netherlands between March 16, 2020 and June 5, 2022. Brazil UPDATE: Empresa Brasileira de Correios e Telgrafos (ECT) has advised that a number of COVID-19 cases have been confirmed at the Curitiba international mail processing centre (BRCWB), resulting in a reduction in the workforce. Additionally, all items destined to Jordan are being sanitized, and no signatures are being required for letter-post, parcel-post or EMS items. All EU countries, with the exception of Cyprus, Greece, Ireland, Malta, Slovakia and Spain; Australia, Canada, China (Peoples Rep.), Israel, Japan, Norway, Russian Federation, Serbia, Switzerland, United Kingdom and United States of America. Customers should expect delays for all letter-post, parcel-post and EMS items. [Note: see below regarding change for mail destined to Cyprus. as a result of widespread cancellations and restrictions into the area: For already deposited items Postal Service International Service Center (ISC) employees will endorse the items as Mail Service Suspended Return to Sender and then place them in the mail stream for return. India Post continues to accept inbound international mail (letter-post, parcel-post and EMS items); however, due to the limited domestic transport capacity, the declared or otherwise agreed service delivery standards (including delivery times and other quality parameters) cannot be guaranteed. The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link: https://postalpro.usps.com/international-refunds. For already deposited items, other than Global Express Guarantee (GXG), Postal Service employees will endorse the items as Mail Service Suspended Return to Sender and then place them in the mail stream for return. Malta UPDATE:MaltaPost has advised that due to the ongoing Covid-19 emergency, inbound and outbound letter post, parcel post and Express Mail Service (EMS) services continue to be severely affected as airline connectivity to Malta is operating at a very limited capacity. The postal network, national and international operations centers and national post offices will, however, remain open, but with a reduced workforce and modified working hours. has advised that the Government of the Czech Republic has declared a state of emergency for the entire country until November 20, 2020. Post Fiji is therefore experiencing significant disruption in daily operations, including collection and deliveries for all international mail categories (letter-post, parcel-post and EMS items) and services. Ireland. Sri Lanka UPDATE:The Department of Posts has advised that the Government of Sri Lanka has extended the national lockdown until October 1, 2021. In addition, although the situation is returning to normal, for safety reasons, all inbound letter-post, parcel-post and EMS items requiring signature on delivery remains suspended and the previous established procedure to leave the item at the door after being scanned and photographed to ensure that delivery has been made, and if possible, record the name of the addressee, continues. Force majeure remains with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and Express Mail Service (EMS) items. Customers are asked to refrain from mailing the following service to China until further notice: For already deposited PMI items entered prior to 4/29/22, the Postal Service will transport to destination and delays are to be expected.For deposited PMI items entered on or after 4/29/22, the Postal Service will endorse the items as Mail Service Suspended Return to Sender and place them in the mail stream for return to sender. Items requiring a signature, proof of age or the collection of customs fees will continue to be delivered directly to a nearby post office for pickup by the customer. For all items requiring signature on delivery, the addressees signature may be replaced in the signature field by the mail carriers signature and the delivery code. Saudi Arabia UPDATE:Saudi Post Corporation has advised that, in accordance with the measures taken to minimize the spread of COVID-19 and the requirements of the government of Saudi Arabia, all letter-post, parcel-post and EMS items requiring signature on delivery will, for security reasons, provisionally be delivered to customers indirectly. Additionally, delays are taking place once the mail reaches the Canadian border. On August 1, 2022, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). On June 2, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Effective April 7, 2020,the Postal Service will temporarily suspend international mail acceptance to destinations where air and sea transportation is unavailable due to widespread cancellations and restrictions into the area. The following countries have announced changes to previously announced service disruptions: Latvia UPDATE:Latvijas Pasts has advised that the state of emergency has been extended until at least May 12, 2020. @AaronEssman Public Service Announcement: The Tacoma Proctor Post Office is the absolute worst. Mongol Post is accepting all types of mail to a reduced number of destinations to include the United States of America. Delays to the collection, transportation and delivery of mails are to be expected. Italy UPDATE:Poste Italiane has advised that the Italian Government has decided to extend the measures aimed at minimizing the spread of COVID-19 until April 13, 2020. Thailand Post is therefore unable to guarantee quality standards for any category of inbound and outbound mail until further notice. International Mail Service Suspensions The Postal Service is temporarily suspending international mail acceptance for certain destinations due to impacts related to the COVID-19 pandemic and other unrelated service disruptions. On April 9, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). On March 2, 2022, the Postal Service received a notification fromPostNord Sverige, the designated operator ofSweden, advising that the measures aimed at limiting the transmission of COVID-19 have now been lifted. This situation will have a major impact on operations, and quality of service for all types of inbound and outbound letter-post, parcel-post and EMS items. Effective Friday, January 22, 2021, the US Postal Service will resume acceptance of mail destined to the following country: On January 20, 2021, the US Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). surface). Slovenia UPDATE:Pota Slovenije has advised that due to the ongoing pandemic, the government has extended the current lockdown for another 30 days. Georgia:Georgian Post has advised that the Government of Georgia has taken measures to reduce the spread of COVID-19. Jamaica Post will provide notification when the situation has returned to normal. New Zealand UPDATE:New Zealand Post has advised that as of August 17, 2021, the Government of New Zealand has raised the COVID-19 alert level to 4 (the highest level) due to community cases of the COVID-19 Delta variant. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Lietuvos patas is unable to guarantee compliance with the usual delivery standards. International Service Suspension Notice effective April 1, 2022, Effective April 1, 2022, the Postal Service will suspend international mail acceptance to. All other packages will be subject to delayed service. On September 27, 2021, The National Postal Corporation (Iposita), thedesignated operator of Rwanda,provided notification that the measures to limit the spread of COVID-19 have been lifted, and postal services have returned to normal. France UPDATE: La Poste has advised that following the latest announcements by the Prime Minister on the relaxation of public health measures throughout the country, the difficulties announced through previous messages have now been resolved. All previously issued restrictions regarding addressee signature and service standards continue to apply and force majeure remains in effect. El Salvador UPDATE:Correos de El Salvador has advised that the government-mandated closure of El Salvador International Airport has had a direct impact on the receipt, processing and delivery of letter-post, parcel-post, EMS and registered items. Maldives:Maldives Post has advised that it is suspending the processing of all inbound and outbound letter-post, parcel-post and EMS items until March 28, 2020. The USPS has no control over customs. Effective November 13, 2020, the Postal Service will resume acceptance of mail destined to the following: On November 10, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). It is unable to guarantee outbound and inbound mail standards for all categories of mail (letter-post and parcel-post items). In view of the current situation in the country, operations may continue to be impacted. Details of these destinations can be found athttps://www.anpost.com/Coronavirus/Mails-Parcels-services. On October 29, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). The delivery of all inbound letter-post, parcel-post and EMS items will be carried out in strict compliance with the declared standards. Given the diminishing number of flights and reduced capacity, Correios de Portugal is also temporarily unable to send letter-post, parcel-post and EMS items to many destinations outside of Europe, as well as to some European destinations. Djibouti:La Poste has advised that Djibouti has suspended all international flights arriving in and departing from Djibouti, with the exception of cargo flights, until further notice. Portugal:CTT Correios de Portugal has advised that given the diminishing number of flights and reduced capacity, CTT Correios de Portugal is temporarily unable to send outbound international letter-post, parcel-post and EMS items to many destinations outside of Europe, as well as to some European destinations. Postal Service beset by continuing delays in delivering the . On September 28, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Items normally requiring the addressees signature upon delivery will be handed over without signature. Russian Federation UPDATE:Russian Post has advised that, owing to the measures taken by the Russian government to limit the spread of COVID-19, air connections between the Russian Federation and other countries have been significantly reduced, thus resulting in continued service delays. Effective December 18, 2020, the Postal Service will resume acceptance of mail destined to the following country:. Portugal UPDATE: CTT Correios de Portugal has advised that the Portuguese government has extended the general lockdown until at least January 30, 2021. Customers are asked to refrain from mailing the following services to Australia until further notice: For already deposited items (FCPIS, CeP, IPA Packets and ISAL Packets entered prior to 9/3/21, PMI entered prior to 9/17/21, and Airmail M-bags, IPA M-bags, and ISAL M-bags entered prior to 10/1/21), the Postal Service will transport to destination and delays are to be expected.For deposited items (FCPIS, CeP, IPA Packets and ISAL Packets entered on or after 9/3/21, PMI entered on or after 9/17/21, and Airmail M-bags, IPA M-bags, and ISAL M-bags entered on or after 10/1/21), the Postal Service will endorse the items as Mail Service Suspended Return to Sender and place them in the mail stream for return to sender. Fiji UPDATE:Post Fiji Ltd has advised that the border restrictions on the main island (Viti Levu) have now been lifted, but flights to the outer islands are still cancelled. China until further notice due to unavailable transportation. While it doesn't help at this point, keeping buyers informed of that possibility can help with avoiding refunding too early. On December 8, 2020, the Postal Service received a notification fromLatvijas Pasts, the designated operator of Latvia,advising that, the state of emergency has been extended until at least January 11, 2021. Learn How to handle Business Disruptions byDownloading our E-Book: How to Navigate the COVID19 Crisis, International Mail Service Updates Related to COVID-19. Revised working shifts/hours will continue to apply across the entire postal network, affecting sorting operations and mail delivery. Ensure that the recipient's name and address is printed clearly on the front of the mailing package or envelope. All previous measures remain in place. On March 16, 2020, the US Postal Service received notifications from various global postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Effective Friday, December 10, 2021, the Postal Service will resume acceptance of mail destined to the following: On November 30, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). A situation of force majeure is declared and the acceptance of letter-post and parcel-post items destined to all other countries is suspended with immediate effect, until sufficient transport capacity becomes available. On January 14, 2022, MaltaPost, the designated operator ofMalta,provided notification that, an increase in the COVID-19 infection rate is causing significant staff shortages at key processing and delivery locations. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Lietuvos patas is unable to guarantee compliance with the usual delivery standards. I've sent a shipment abroad Suriname UPDATE:Suriname Postal Corporation (SURPOST) has advised that, due to the increasing number of COVID-19 infections, the Government of Suriname issued transport restrictions effective January 1, 2021. If the mailer refuses to sign, the mail carrier will record the last four digits from the ID document, as well as the type of ID and the exact name of the receiver. International Mail Service Suspensions. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Poczta Polska is unable to guarantee compliance with the agreed standards. Colombia UPDATE:Servicios Postales Nacionales S.A. 4-72, has advised that, owing to the emergency resulting from the spread of the novel coronavirus (COVID-19), there continues to be significant delays in all of its international inbound and outbound letter-post, parcel-post and Express Mail Service (EMS) items. On September 29, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Revised working shifts/hours will continue to apply across the entire postal network, affecting sorting operations and mail delivery. The Royal Mail says: "Items are leaving the UK. Vanuatu Post is able to accept international inbound mail and can export outbound mail. Delays are therefore to be expected in the processing, customs clearance and delivery of all inbound letter-post services destined for Thailand. Therefore, the restrictions previously announced will continue to apply, and the Department of Posts will be unable to guarantee compliance with quality of service standards. Sri Lanka UPDATE: The Department of Posts has advised that due to the rapid spread of COVID-19, the government has extended the current strict island-wide travel restrictions until June 21, 2021. Customers should expect delivery delays. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Lietuvos patas is unable to guarantee compliance with the usual delivery standards. has advised that owing to the cancellation and postponement of flights, the processing of inbound and outbound items may be subject to significant delays. Togo:The Togo Postal Corporation has advised that the Togolese Government has declared a curfew and modified working hours. It is mandatory to procure user consent prior to running these cookies on your website. On April 22, 2022, the Postal Service received a notification fromPoste Italiane, the designated operator ofItaly, advising that postal operations across its network have returned to normal. Cyprus:Cyprus Post has advised that significant delays are to be expected in the delivery of all inbound letter-post, parcel-post and Express Mail Service (EMS) items. La Poste is affected by these measures and cannot guarantee meeting normal delivery times in certain regions. Effective July 22, 2022, the Postal Service will suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area. Answer (1 of 4): Two issues outside the USPS may come into play. For lost or damaged mail, file a claim for either international mail or domestic mail. Certain districts and locations in Macao are locked down which will affect the delivery of letter-post, parcel-post and EMS items until further notice. 1. For this reason, service delivery standards cannot be guaranteed, and force majeure is declared until the situation returns to normal. All previous measures remain in place. In view of these government restrictions, Paositra Malagasy is currently unable to guarantee quality of service for inbound and outbound mail (letter-post, parcel-post and EMS items), or to meet standards for export and delivery of EMS items. 2020.09.17. Jamaica UPDATE:Jamaica Post has advised that the Government of Jamaica has extended the national curfew until November 1, 2020. The list of available destination countries is subject to change daily and may be obtained atnews.bpost.be/en-corona. DHL: Shipping fee paid on 2022/4/27 (Wed) and 2022/4/28 (Thu) will be shipped on 2022/5/2 (Mon). Outbound services to certain countries have also resumed, based on the availability of flights. Customers are asked to refrain from mailing the following service toChinauntil further notice: For already deposited PMI items entered prior to 1/28/22, the Postal Service will transport to destination and delays are to be expected. On April 20, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Effective May 29, 2020, the Postal Service will resume acceptance of mail destined to the following country: International Service Resumption Notice effective May 26, 2020. Norway UPDATE! Nepal UPDATE: Nepal Post has advised that the Civil Aviation Authority of Nepal (CAAN) has extended the suspension of international flights until midnight May 31, 2021. Brazil UPDATE:Correios has advised that force majeure will be closed effective December 31, 2020. Sri Lanka UPDATE:The Department of Posts has advised that the Government of Sri Lanka lifted the national lockdown as of October 1, 2021. Peru UPDATE:Servicios Postales del Per SERPOST S.A, has advised that the current state of emergency remains in place until further notice. As a result, New Zealand Posts operational performance in the Wellington region will be impacted as it will be operating with limited processing and delivery resources, thus placing constraints on capacity and service performance capability. Macao UPDATE:Macao Post has advised that delivery services have resumed as of August 18, 2021. On June 1, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Have You Been Affected by International Mail Processed at the Queens P&DC? 4 From $47.95 The Togo Postal Corporation therefore cannot guarantee that processing standards for the different categories of items will be met. Consequently, force majeure remains until further notice. Deutsche Post is working hard to limit the effects on quality of service; currently 80% of letters are delivered the next working day, with more than 95% being delivered after two working days. Vietnam UPDATE:VNPost has advised that force majeure continues to apply with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and EMS items. Also, call agents may not be able to deal with telephone inquiries. On June 28, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Effective July 2, 2020, the Postal Service will resume acceptance of mail destined to the following countries: International Mail Service Disruptions Due to COVID-19. Customers: please refrain from mailing items addressed to the countries listed here, until . Therefore, the situation of force majeure previously declared will continue to apply until further notice. Therefore, force majeure will continue to apply. Additionally, the force majeure previously announced continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and Express Mail Service (EMS) items. Additionally, Canada Post has recently restored the 15-day limit for customers to retrieve their parcels after receiving a card with instructions. Domestic services and deliveries are still in operation; however, a situation of force majeure remains applicable with respect to quality of service and performance. Consequently, delays are expected in the processing and delivery of all inbound international postal items. So, while 3.6 billion is the official reported tally, the actual number of delayed mailpieces at North Houston for 2020 was undoubtedly less. On July 15, 2021, the Postal Service received a notification fromThailand Post, the designated operator of Thailandthat, as a result of a significant number of new COVID-19 infections, the Government of Thailand has extended the nationwide state of emergency until September 30, 2021. It will also continue to receive mail from countries that send mail to SAPO for delivery in South Africa. For the current delivery status of each country and region, please kindly refer to the below announcement {Regarding the suspension of postal services by Japan Post to certain countries and regions (Updated on 2022/04/22)}. A travel ban is in place between Kigali and other provinces, as well as between other districts. Australia UPDATE: Australia Post has advised that its daily operations are being affected by government measures aimed at preventing the spread of COVID-19. On April 22, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). French Polynesia UPDATE:OPT PF FARE RATA has advised that the lockdown has been extended until September 20, 2021. On July 12, 2022,Macao Post,the designated operator ofMacao,provided notification that the delivery of letter-post items is suspended, and the call center is closed until further notice. India UPDATE: The Department of Posts (India Post), the designated operator of India, received notification that as a result of COVID-19, certain restrictions have been reintroduced in the country. Rwanda UPDATE:The National Postal Corporation (Iposita) has advised that the suspension of all postal operations has been extended until April 30, 2020. This is having a direct impact on the service quality and operations of the Post. These measures are having a direct impact on postal operations and service quality. Until further notice, all letter-post, parcel-post and Express Mail Service (EMS) items requiring signature on delivery will be delivered with the postwoman or postman signing in place of the customer (but in their presence). This reduced transportation capacity may lead to delays in both inbound and outbound mail (letter-post, parcel-post and EMS items). Maldives UPDATE: Maldives Post has advised that they are extending the suspension of all postal operations until June 18, 2020, or a later date to be communicated in due course. Due to impacts related to the COVID-19 Pandemic and transportation limitations, the U.S. This applies to all letter-post, parcel-post and EMS (Express Mail Service) items. Delivery of all inbound mail will be suspended during this period. This will have a significant impact on the quality of sorting and delivery of inbound items. Royal Mail is striking again this week as part of a long-running dispute over jobs, pay and conditions. International Service Suspension Notice effective September 3, 2021. Myanmar(Burma): Myanmar Post has advised that effective until April 30, 2020, it has suspended outbound mail services to international destinations owning to the suspension of all passenger flights from and to Yangon International Airport. Singapore Post will not provide written proof of delivery. Jamaica UPDATE:Jamaica Post has advised that the Government of Jamaica has extended the national curfew until March 22, 2021. On April 13, 2021, the Postal Service received a notification fromCroatian Post the designated operator of Croatiaadvising that, as of April 5, 2021, it has introduced a special procedure for postal items that are subject to signature upon delivery. Madagascar:Paositra Malagasy has advised that the Government of Madagascar has declared a state of sanitary emergency for a period of 15 days, with effect from March 21, 2020. Consequently, service delivery standards cannot be guaranteed, and a situation of force majeure has been declared. Registered items that do not require proof of delivery will be delivered to the recipients mailbox. Where a customer is in compulsory quarantine or has been diagnosed with COVID-19, their items will be deposited at the delivery post office for the extended storage period, and customers in quarantine will be able to wait until the quarantine is lifted. Press question mark to learn the rest of the keyboard shortcuts The office of exchange and all other mail processing centers are operating with a reduced workforce impacting delivery standards for all categories of mail. This directly delays the processing, transiting and delivery of inbound mail. The international courier services differ in lead times, pricing, insurance, package pickup, and weekend delivery. Australiauntil further notice due to unavailable transportation. Therefore, the previously announced restrictions will continue to apply, and the Department of Posts will be unable to guarantee compliance with quality of service standards. For example, we found instances where the delayed mail at one ISC resulted in rain-damaged and unsecured mail. Customers are asked to refrain from mailing items addressed to the following country, until further notice: This service disruption affects Priority Mail Express International (PMEI), Priority Mail International (PMI), First-Class Mail International (FCMI), First-Class Package International Service (FCPIS), International Priority Airmail (IPA), International Surface Air Lift (ISAL), and M-Bag items. Instead of collecting the recipients signature, the mail carrier will ask for the recipients name, and will enter this information, followed by CV19 or Contingncia, in the signature field on the handheld device. Until further notice, post offices will be operating a minimum service and the delivery of mail (letter-post, parcel-post and EMS items) is suspended. Therefore, delays are to be expected in the handling and delivery of all letter-post, parcel-post and EMS items. International Service Resumption Notice effective September 25, 2020. On February 12, 2021, the Postal Service received a notification fromHellenic Post (ELTA), the designated operator of Greece,advising that, as of February 11, 2021, the Government implemented even stricter lockdown measures in the Attica region. Express Mail Service (EMS) is available internationally to all destinations other than India. Barbados UPDATE:Barbados Postal Service has advised that due to the recent spike of COVID-19, the country of Barbados has been placed on a national pause effective February 317, 2021. For all letter-post, parcel-post and EMS items requiring a signature on delivery, the addressees signature will be replaced by that of the postman/woman or OPT-NC agent. On March 4, 2022, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). On March 18, 2020, the US Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Additionally, the Postal Express Service (EMS) will not be operating from September 27 through October 3, 2021. International Mail Service Notice Updates. Furthermore, it is able to accept all inbound mail from: Croatian Post, Croatian Post Mostar, Post of Serbia and Pota Slovenije. For these items the addressee will be contacted by telephone if possible before attempted delivery. Effective July 31, 2020, the Postal Service will resume acceptance of mail destined to the following country: Hong Kong UPDATE:Hongkong Post has announced special working arrangements have been imposed in an effort to reduce the risk of the spread of COVID-19. Therefore, all previously announced measures, including force majeure, continue to apply. Parking nightmare. As a result, customers should expect delivery delays for all letters and parcels. Longer transit times continue to be experienced due to queues at the border and difficult road connections within Ukraine. Cayman Islands UPDATE:the Cayman Islands Postal Service has advised that it is now required to suspend all postal operations, owing to measures taken to reduce the spread of the COVID-19 pandemic. Viet Nam UPDATE:VNPost has advised that the COVID-19 situation in Viet Nam has improved sufficiently to allow the operations of VNPost to return to normal. Additionally, Nepal Post remains unable to accept outbound mails to countries other than India, until such time as the passenger flights normally used to transport mail are resumed. However, due to social distancing and other measures to combat the COVID-19 virus that remain in place, the delivery of postal items may still be subject to delays. A situation of force majeure clause for quality of service and quality of remunerations for all categories of mail item (letter post, parcel post and EMS) is invoked until further notice. Montenegro UPDATE:Montenegro Post has advised that it is now able to send mail to: Austria, Bosnia and Herzegovina, Croatia, Italy, Serbia and Slovenia. It is very likely that the same will apply to other regions during the coming days. Mexico UPDATE:Correos de Mxico has advised that the Mexican customs authority will be operating with a reduced workforce until January 2021. Given the current restrictions, New Zealand Post can no longer guarantee service delivery standards for letter-post, parcel-post and EMS items, and is invoking force majeure until further notice. Argentina, Australia, Bahrain, Bangladesh, Brazil, Canada, Georgia, Hong Kong, India, Indonesia, Iran, Japan, Mexico, Morocco, New Zealand, Pakistan, Qatar, Singapore, South Africa, South Korea, Thailand, Turkey, United Arab Emirates, United States of America, and Venezuela. USPS is suspending Priority Mail International services to China starting January 28th, 2022. 2020.09.23. The delivery of international mail will be subject to potential delays until the situation returns to normal. This temporary measure will apply until further notice. International deliveries may therefore take longer to arrive, especially mail from Asian countries, such as China. The service disruptions affect Priority Mail Express International (PMEI), Priority Mail International (PMI), First-Class Mail International (FCMI), First-Class Package International Service (FCPIS), International Priority Airmail (IPA), International Surface Air Lift (ISAL), and M-Bag items. Canada UPDATE:Canada Post has advised that the delivery procedure changes previously announced remain in effect. Therefore, delays are expected in the handling and delivery of letter-post, parcel-post and EMS items, until sufficient transport capacity becomes available. Ulaanbaatar city is fully locked down, however, Mongol Post is able to continue its activities. Mauritania:MAURIPOST has advised that the Mauritanian government has taken the decision to close its air borders effective March 18, 2020 until further notice. As a result, the previously invoked force majeure remains in effect. International Service Resumption Notice effective May 14, 2021. It is therefore declaring a case of force majeure for all categories of inbound and outbound mail, though it will carry on providing postal services as far as it is able to. Latvia UPDATE: Latvijas Pasts has advised that the Latvian Government has extended the state of emergency until April 6, 2021, or later.During the state of emergency, postal services will continue to function with reduced working hours and limited staff to minimize contact between people. Tonga:Tonga Post Ltd., has advised that that the Government of Tonga has declared a state of emergency for one month effective March 20, 2020, (period subject to extension). Ireland:An Post, has advised that it has suspended signature on delivery for inbound items. Delays should be expected in the processing and delivery of all types of letter-post, parcel-post and EMS items. This is expected to have a major impact on operations and customers should expect delivery delays. On December 17, 2020, the US Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). The exam results of many international students have not been released yet. The Postal Service is taking all reasonable measures to minimize impact to our customers. The acceptance of outbound mail items (letter post, parcel post and EMS) for some destinations remains subject to transport availability. Jamaica UPDATE:Jamaica Post has advised that the Government of Jamaica has extended the national curfew until April 13, 2021. As a result, the processing and delivery of letter-post and registered items remain subject to delays. Plus, the system has been strained by the impact of COVID-19 on its workflow and workforce. Therefore, the situation of force majeure previously declared will continue to apply until further notice. Poland UPDATE:Poczta Polska has advised that the measures aimed at slowing the spread of COVID-19 are still in force in Poland and will continue to affect its services. These delays are due to new international rules in countries significantly impacted by the novel (new) coronavirus (termed "2019-nCoV"). Although postal operations will be back to normal on January 1, 2021, all letter-post, parcel-post and Express Mail Service (EMS) items normally requiring signature upon delivery will continue to be handed over without signature. Colombia:Servicios Postales Nacionales S.A. 4-72 has advised that customer should expect delivery delays owning to road and border closures and the suspension of airline services affecting logistics operations at the national and international level. Spain UPDATE: S.E. South Africa UPDATE:South African Post Office Ltd. has advised that, due to a second wave of COVID-19, the lockdown has been adjusted to level 3 countrywide until January 15, 2021. This service update affects Priority Mail Express International (PMEI), Priority Mail International (PMI), First-Class Mail International (FCMI), First-Class Package International Service (FCPIS), International Priority Airmail (IPA), International Surface Air Lift (ISAL), and M-Bag items. Thailand UPDATE:Thailand Post has advised that, in response to the recent increase in the number of COVID-19 cases, the Thai Government has declared special measures, placing areas in one of four categories depending on the level of severity. As a result, there will be a direct impact on all postal operations until further notice. Delays are to be expected in the processing and delivery of letter post, due to the sanitary measures in place. Mauritius UPDATE: Mauritius Post has advised that the Government of Mauritius has announced the easing of COVID-related restrictions as of July 1, 2021, subject to strict adherence to sanitary protocols and measures. Canada:Canada Post has advised that it is experiencing significant disruption to its daily operations owing to the temporary closure of many institutions, airlines and transportation providers. VNPost will work with local authorities to manage the situation and make the necessary adjustments to continue to ensure delivery, when possible. New Zealand Post will continue domestic and international inbound/outbound operations as was the case during the previous heightened COVID-19 alert levels in New Zealand between March and June 2020. Bpost will continue to provide its services according to safety guidelines, but all letter-post, parcel-post and EMS items requiring signature on delivery will, until further notice, be delivered against the postal workers signature in place of the customers (in the customers presence). Therefore, all previously announced measures, including force majeure, continue to apply. (1)The Postal Service will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic. Spain UPDATE:Correos y Telgrafos has advised that it is now able to send mail to the majority of countries and territories with which routes are open. On June 18, 2021, the Postal Service received a notification fromThailand Post, the designated operator of Thailand, that operations at the Laksi mail processing center have now returned to normal. Uruguay:Correo Uruguayo, wishes to inform the designated operators of other UPU member countries of the following measures to minimize the spread of the coronavirus: The above steps, along with the suspension and reduction of international flights and connections, will impact inbound and outbound postal operations and delivery. This will continue to be the case until services and regular flight plans to all destinations have resumed as normal. Australia UPDATE:Australia Post has advised that, for reasons relating to COVID-19, the Sydney office of exchange will be closed up to 48 hours for deep cleaning to ensure the safety of our staff and others. On December 18, 2020, the US Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Additionally, the following countries have announced service disruptions: Chile:CorreosChile has advised that the following service changes are in affect for letter-post, parcel-post and EMS items: Germany:Deutsche Post has announced changes for all letter-post, parcel-post and EMS items requiring signature on delivery. South Africa UPDATE: South African Post Office Ltd. (SAPO) has advised that the level 3 lockdown has been extended until February 15, 2021. On July 30, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). On January 28, 2022, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Latvia:Latvijas Pasts has advised that the processing of all inbound and outbound international mail conveyed via passenger air transport has been suspended until further notice. However, COVID-19 continues to have a direct impact on international inbound and outbound mails to and from Mauritius. On June 30, 2021,Lietuvos patas, the designated operator of Lithuania, provided notification that the Government of Lithuania has declared the end of the national lockdown effective July 1, 2021, with some safety measures remaining in place to limit the further spread of COVID-19. Postal Service considers mail delayed when it is not processed in time to meet its established delivery day. These measures will affect the processing and delivery of all types of postal items. Effective Friday, March 5, 2021, the Postal Service will resume acceptance of mail destined to the following: These service updates affect Priority Mail Express International (PMEI), Priority Mail International (PMI), First-Class Mail International (FCMI), First-Class Package International Service (FCPIS), International Priority Airmail (IPA), International Surface Air Lift (ISAL), and M-Bag i. However, the previously announced restrictions regarding service standards and force majeure remain in place. Samoa UPDATE:Samoa Post has advised that the state of emergency has been extended until November 22, 2020. Bhutan UPDATE:Bhutan Post has advised that in an effort to contain the local transmission of the novel coronavirus (COVID-19), the Royal Government of Bhutan has declared a nationwide lockdown until further notice. Additionally, Poczta Polska has stopped accepting outbound international mail until further notice, with the exception of mail destined to: Australia, Belarus, Belgium, Czech Republic, Canada, Denmark, Germany, Ireland, Latvia, Lithuania, Mexico, Netherlands, Portugal, Slovakia, Spain, Ukraine, United Kingdom and United States of America. Cpost International is experiencing significant disruption to its daily operations and is therefore declaring a situation of force majeure and ceasing to accept inbound letter-post and parcel-post items until sufficient transport capacity becomes available. Jamaica UPDATE:Jamaica Post has advised that the Government of Jamaica has extended the national curfew until October 28, 2021. Maldives UPDATE:Maldives Post has advised that the processing of all inbound mail (letter-post, parcel-post and EMS items) is now back to normal as of November 1, 2020. Effective March 13, 2020, items requiring a signature on delivery will not always be signed for by the recipient. Therefore, until further notice, all letter-post, parcel-post and EMS items destined to Cyprus will be sent by alternative transportation (e.g. On April 6, 2021, the Postal Service received a notification from Servicios Postales del Per SERPOST S.A,the designated operator of Peru,advising that SERPOST is taking the necessary steps to re-establish service levels and restore normal operations for all types of mail (letter-post, parcel-post and EMS items), including the delivery of mail on the national territory. Therefore, all previous measures enforced continue to apply, including items that normally require the addressees signature upon delivery will be handed over without signature.Force majeure remains in effect until further notice. Honduras UPDATE:Empresa de Correos de Honduras (Honducor) has advised that Honduras will remain in lockdown until November 1, 2020, or a later date to be communicated in due course. Australia Post is taking aggressive steps to address the issue, however, customers may experience temporary delays on mail items destined to these areas until the volume is cleared. Items will be returned to the sender if they are not collected within 15 days. Israel UPDATE: Israel Postal Company has advised that the lockdown announced on January 20, 2021 has now ended. Australia UPDATE:Australia Post has advised that as of August 1, 2022, the processing and delivery of inbound and outbound postal items has resumed as normal. On September 21, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). This service resumption only affects the following mail classes: First-Class Package International Service (FCPIS), International Priority Airmail (IPA), International Surface Air Lift (ISAL), and Commercial ePacket (CeP) items. According to DMM 604.9.2.3, customers are entitled to a full refund of their postage costs when service to the country of destination is suspended, The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link:https://postalpro.usps.com/international-refund\. As a result, Bhutan Post has declared a situation of force majeure in relation to all international letter-post, parcel-post and EMS services. Therefore, the situation of force majeure declared by Latvijas Pasts remains in effect and all previous announcements including no guarantee of service delivery standards and significant delays continue to apply until the situation returns to normal. Mongol Post is temporarily closing its international mail center until April 1, 2020. Norway:Posten Norge AS has advised that it is unable to send letter mail to all countries outside the European Union except for the following: Arab Emirates, Australia, Brazil, Canada, Hong Kong, Great Britain, Iceland, Israel, Japan, South Korea, Liechtenstein, New Zealand, Philippines, Singapore, Switzerland, Thailand and Turkey. On February 8, 2021, the US Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). A delivery notice card will be left for the addressee for all registered items and items requiring the payment of duties and taxes. The rest of New Zealand has moved to COVID-19 Alert Level 2 for the same period. It will continue to provide restricted postal services. Additionally, La Poste requests to avoid mailing large or heavy parcels exceeding 33 lbs. On June 7, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Delivery standards cannot be guaranteed; addressee signature on delivery of inbound items has been suspended, and a situation of force majeure has been declared from March 23, 2020 until the situation returns to normal. On February 14, 2022, the Postal Service received a notification fromCTT Correios de Portugal, the designated operator ofPortugal,advising that Portugal is experiencing a fifth wave of the COVID-19 pandemic resulting in a high rate of absenteeism. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Slovensk pota is unable to guarantee compliance with the agreed standards. On August 21, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). New Caledonia:OPTNC has advised that owing to the reduction in the number of flights offered by partner airlines, and new measures to protect against the spread of COVID-19, the shipment of inbound and outbound letter-post, parcel-post and EMS items is currently limited to mainland France only. On September 14, 2020, the Postal Service received a notification fromJamaica Post, the designated operator of Jamaica, advising that the Government of Jamaica has extended the national curfew until September 23, 2020. South Korea:Korea Post has advised that, owing to the suspension of flights, the processing of outbound mail destined to: Costa Rica, the Dominican Republic, Hawaii (United States of America), Iceland, the Netherlands, Portugal, Qatar, Turkey, Uganda and Zambia has been suspended from April 3 2020 (April 2 in the case of Qatar) until further notice. Thailand UPDATE:Thailand Post has advised that cases of COVID-19 have been confirmed among operating staff handling inbound letter-post items at the Laksi mail processing centre. The US Postal Service will continue to accept and process mail destined for the aforementioned countries. On December 31, 2020, the Postal Service received a notification fromPublic Enterprise Post of Serbia, the designated operator of Serbia, advising that, following the lifting of the state of emergency in Serbia, the sorting and delivery of inbound international postal items has been normalized. On January 26, 2021,Canada Post, the designated operator of Canada, provided notification that due to an increase of confirmed COVID-19 cases resulting in staff shortages, one shift has been temporarily closed at their Gateway East processing plant in the Greater Toronto Area. On March 9, 2021, OPT-NC, the designated operator ofNew Caledonia, provided notification to the US Postal Service that following the detection of the first cases of COVID-19, a strict lockdown has been decreed in New Caledonia until further notice. Parcels, insured parcels and EMS requiring signature, will be delivered with signature. The call center has also resumed operations, however, outbound services for EMS and parcel-post items continues to be suspended until further notice. As a result, the post is unable to maintain compliance with delivery service standards and deadlines. Inbound and outbound mail is being processed from and to all destinations, depending on availability of flights in both directions. Customers may visit our International Service Alerts page for the most up to date information:https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl. Postal items that would ordinarily require written proof of delivery may, with the addressees consent, be deposited in the addressees mailbox or in a secure location on the addressees premises, with signature by the mail carrier. However, in compliance with the strict ad hoc measures taken by the government, delays may be expected for all types of inbound mail (letter-post, parcel-post and EMS). Customers are asked to refrain from mailing the following services toAustraliauntil further notice: On August 25, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). These measures are having a severe impact on postal operations. 2020.09.11. 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