As a member of the GrabRewards Loyalty Programme, you will gain access to the e-vouchers, promotions, discounts, free gifts, promotion codes and other benefits offered by the Company and/or third-party merchants as shown on the rewards catalogue that is made available from time to time in the Application (Rewards). If any provision of the Terms of Use is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law. Campaign period is from 15 January 2022 (12:00am) - 28 February 2022 (11.59pm). Quick and easy payments. What is the difference between GrabPay and GrabPay Wallet? Grab Singapore; Be Our Partner. Grab is Southeast Asia's leading superapp, offering a suite of services from deliveries, mobility, financial services, and more. Self-serve your Grab questions. Rewards are not redeemable for cash nor are they exchangeable for other Rewards under any circumstances. The map platform of choice for Southeast Asia and beyond. You consent to and the Company reserves the right to transfer your Personal Data to its business partners, affiliates and outsourcees (whether in Singapore or overseas) for the purpose of the use of such data in the use and operations of the GrabPay Wallet stored value facility, including but not limited to where you have subscribed to other services provided by the Companys business partners or affiliates and/or where the operational support is provided to the Company by such business partners, affiliates or outsourcees. We monitor your account activity to identify unauthorised transactions. Singapore . Where the overseas merchant is not a GrabPay merchant capable of accepting such payment, by way of payment by GrabPay Card in accordance with Section 21 of these Terms of Use (where such method is available). The one-stop to your training needs, through every phase of your partnership with us. Josie is the author of this solution article. Better Grab PH - We have been tirelessly working to improve our services and provide better trips. If you purchase GrabPay Credits via any Funding Source, you are deemed to have agreed to the terms of service of the Companys processing partners and your financial institution. The GrabRewards Loyalty Programme offers four (4) membership tiers as follows: an entry membership tier known as Member; a basic membership tier known as Silver; a mid-level membership tier known as Gold; and. Grab | 734,854 followers on LinkedIn. Select a gift card and complete your order. license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Application and/or the Software in any way; modify or make derivative works based on the Application and/or the Software; create internet links to the Application or frame or mirror the Software on any other server or wireless or internet-based device; reverse engineer or access the Software in order to (a) build a competitive product or service, (b) build a product using similar ideas, features, functions or graphics of the Application and/or the Software, or (c) copy any ideas, features, functions or graphics of the Application and/or the Software; launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of the Application and/or the Software; use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, data mine, or in any way reproduce or circumvent the navigational structure or presentation of the Service or its contents; post, distribute or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior consent of the owner of such proprietary rights; or. You shall be responsible to resolve any disputes with your debit or credit card company, or your bank in relation to payments or top-ups of your GrabPay Wallet on your own. It offers services like GrabTaxi, GrabCar, GrabHitch, GrabShare, GrabCoach, GrabShuttle, GrabShuttle Plus, GrabFamily, JustGrab, GrabNow, and GrabRental. The first instant messaging feature in a ride-hailing app! Choose from a variety of vehicles to take you from A to B safely. Your account is protected with a 24/7 fraud detection engine so you can ride, dine, shop, and pay with confidence. The Company may at its sole and absolute discretion accept or reject any registration for the GrabPay Card. Practical gifts dont have to be boring, Simple financial products tailored for consumers, Get help on account issues, job issues, accident & safety, earnings & wallet, Latest news and announcements for Grab Driver-partners, Be your own boss and drive on your own time, Earn extra income as you help deliver food and items on-demand, Simple financial products tailored for driver-partners. Login to the GrabMerchant Portal. How it Works. Enjoy a seamless payment experience for all your favourite Grab services. Send a fun yet practical gift card to someone today. Guided by the Grab Way, our mission is to drive Southeast Asia forward by creating economic empowerment for everyone. And mostly, hes glad to get his income back on track. Fill up this form and an account manager will contact you. You will not receive interest or other earnings on your GrabPay Credits. The GrabPay Credits shall not be regarded, construed, or used as valuable or exchangeable instruments under any circumstances. Forward Together. . One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area. Your Points balance and redemptions as set out in the Application shall serve as a conclusive evidence of the same. Q: I noticed discrepancies in my statement. All rights not expressly granted to you are reserved by the Company and its licensors. Eat. The Service and Rewards (as defined below) are provided to you strictly on an as is basis. Listen to how their employers talk about them. The use of the GrabPay Card and GrabPay Card Services shall also be subject to. The Company, its affiliates and its licensors including GrabTaxi Holdings Pte. PayPal), and your GrabPay balance. 5. G-02 Ground Floor, Block A, Use of the IRB Services shall incur those charges for IRB Transactions detailed in the Application. On-demand package deliveries for your corporate needs. Singapore Malaysia Indonesia Thailand Vietnam . Points should be redeemed before ceasing membership as once cancelled, Points cannot be redeemed. You can change your name and phone number within the app underSETTINGS. Grab and AEON Group shall not be under any obligation to inform users, on any communication channels once the offer has been fully redeemed.9. By submitting, you consent to Grab collecting, using, disclosing and otherwise processing the provided information to contact you to provide more information about the GrabForBusiness services (including sending you relevant offers, promotions, newsletters and other marketing communications), conducting relevant market analysis and related administrative matters in accordance with Grabs Privacy Notice. Soon after, the hotel ceased operations. If you hate cookies, or are just on a diet, you can disable them altogether too. 1. Latest news and announcements for Grab Merchant-partners, Start your journey as a merchant-partner and reach millions of consumers, Flexible financial solutions to help you grow, Funding and resources for merchant-partners, An on-demand delivery service that fulfils your customers orders seamlessly, Latest news and announcements for Grab Enterprise partners, Grab services catered to your business needs, Take advantage of our exposure, online-to-offline, Customise Grab vouchers for your customers, guests and employees, Easy access to funding for business goals, Book and manage package deliveries for your company. You shall be responsible for any taxes, levies or duties that arise in connection with the issuance of Points to you, your redemption of Points and/or the utilization of Rewards you have redeemed and all costs and expenses relating to the same shall be borne by you. And mostly, hes glad to get his income back on track. Your detailed transaction history is accessible at any time on your app. Grab for Business has significantly streamlined our business processes when it comes to employee transportation. For customer support inquiries, do use the contact details found at the bottom of the webpage. Well also assume you agree to the way we use cookies and are ok with it as described in our Privacy Policy, unless you choose to disable them altogether through your browser. Your use of the Service is for your own sole personal use. 5) GrabPay fund transfers . Choose from a variety of vehicles to take you from A to B safely. We work with governments, drivers, passengers, merchants . The Company may levy a fee based on a percentage of the converted amount in the respective Home Currency, as specified in the Fees and Charges published in the Help Centre. In the event of loss of your physical card, you are required to immediately lock your GrabPay Card via Application or by calling the GrabPay Card helpline tel. You will be liable for any unauthorized transactions which require signature verification, PIN verification or carried out via the contactless function, if you have: Delayed notifying the Company as soon as reasonably practicable after having discovered the loss of your GrabPay Card or any unauthorized use of your GrabPay Card (ie. Looking forward to . Yes You can continue to receive statements even if you decide to opt out of receiving marketing content from Grab. 3. Your redemption of a Reward that is an e-voucher is subject to the additional terms and conditions of the Company or the third-party merchant (as the case may be) that offers the particular e-voucher that you wish to redeem. store when my colleague picked up the food I reordered that they haven't charge any for the first and that I have to contact grab directly. No, you dont. Consumer advisory Consumers (Users) are advised to read the terms and conditions (i.e. Points that you have successfully redeemed for a Reward cannot be exchangeable for another Reward under any circumstances. A:No if you have not made any GrabPay transactions (i.e. You hereby agree that this Agreement shall terminate immediately in the event that you are: declared bankrupt, insolvent or enter into liquidation or such other scheme of arrangement or administration; or. Select the GrabPay tab The Company may receive interest on amounts that the Company holds on your behalf. No joint venture, partnership, employment, or agency relationship exists between you, the Company or any third-party provider as a result of the Terms of Use or use of the Service. You agree to abide by the terms of the GrabPay Wallet Acceptable Use Policy (below) in relation to your use of the Service. You hereby agree that the Company is entitled to terminate this Agreement immediately in the event that you are found to be in breach of any of the terms stipulated in this Agreement. Follow us and keep updated! Find everything you needgroceries and more. 4. We have lined up new programs and features that will further improve passenger ride experience and driver welfare. Print. Need help before signing up? Grab is Southeast Asia's leading superapp. Practical gifts dont have to be boring, Simple financial products tailored for consumers, Get help on account issues, job issues, accident & safety, earnings & wallet, Latest news and announcements for Grab Driver-partners, Be your own boss and drive on your own time, Earn extra income as you help deliver food and items on-demand, Simple financial products tailored for driver-partners. Discover exciting Grab Rewards & Promos & Subscriptions now. Points accumulated by the Member shall expire in the event the Member does not earn any points within the timeframe stipulated for your country. Here at Grab, we. Points have no cash or monetary value and are not redeemable for cash in any form. Grab Singapore, Singapore. The Company shall not be liable for errors made by the User in entering the recipient identification information into the Application for the purposes of identifying the recipient of the Transaction. Assistant Manager, Regional Collection Strategy . You shall resolve all complaints, claims and disputes against the Merchant directly with the Merchant and not through the Company. Any such activity, and any terms, conditions, warranties or representations associated with such activity, is solely between you and the applicable third-party. Today, Grab is present in eight countries across the region. The seat and venue of the arbitration shall be Singapore, in the English language and the fees of the Arbitrator shall be borne equally by the parties, provided that the Arbitrator may require that such fees be borne in such other manner as the Arbitrator determines is required in order for this arbitration clause to be enforceable under applicable law. And mostly, hes glad to get his income back on track. Business made easier with all the tools you need to run and grow your Grab Merchant business, in one place. Data Privacy & Personal Data Protection Policy. COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. And mostly, hes glad to get his income back on track. Important please read these terms carefully. 4. By using the Service (as defined below), you agree that you have read, understood, accepted and agreed with the Terms of Service. ANNOUNCEMENT: Our customer service hotline will be undergoing maintenance tonight from 2300 - 2330hrs. For safety-related incidents, drivers can contact +65 69000521. As GrabPay Wallet purchases may involve credit card transactions through a financial institution, in the event of any error in such transaction which results in chargebacks from the financial institution, the Company reserves the right to clawback the amount (up to the disputed amount) from your GrabPay Credits or by any other way it deems fit in its sole discretion. Subject to prior agreement with the Company, Business Users notified in writing may accept settlement of payments by GrabPay Credits directly to their designated bank account. Singapore Malaysia Indonesia Thailand Vietnam Philippines Myanmar Cambodia. Certain Points earnt under the GrabRewards Loyalty Programme shall be designated as Qualifying Points. The GrabPay Card shall be enabled with a security system by the Company and the MasterCard including 3DS, dynamic CVV capability, and Chip & Personal Identification Number (PIN) requirements. How GrabPay Wallet works You agree to raise any complaints and disputes about incorrect Service within one month of the transaction for payment of goods and services or within seven days of the person to person transfer of GrabPay Credits, or of you becoming aware of the fraudulent usage of the GrabPay Wallet, whichever is earlier. 4) GrabPay top-ups . It provides everyday services like Deliveries, Mobility, Financial Services, and More. Book and manage rides for employees, visitors, and guests. Keep track of every transaction with instant payment notifications. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. Locations 5. 3. Earn up to 1.2% back in GrabRewards points for every dollar spent with your GrabPay Wallet. And mostly, hes glad to get his income back on track. The Company may at its sole and absolute discretion and without prior notice to you, reject your request to redeem Points for any reason whatsoever, including without limitation, where. Toys, gift and replicas of any kind resembling closely any of such items. You'll then get gift links you can send to your recipients personally. Your instructions in relation to such prior transfers are irrevocable. You are required to make a police report if the Company requests such report to be made to facilitate with any claims or disputes investigation process. If there are insufficient funds held in both Singapore Dollars and/or Foreign Currency within the Multi-currency Purse, Overseas GrabPay Wallet(s) and/or GrabPay Wallet to pay for a transaction, the GrabPay Card transaction will be declined. Email us about any discrepancies you have noticed. Bhd. Airport Directories. One of our customer support agents will investigate your issue, and respond within 3 working days. For your corporate gifting and promotional needs. Contact Rentalcars.com Link Singapore Airlines . You can instantly cash out earnings in your Grab Driver App cash wallet to your bank account, at any time (including on Sundays and Public Holidays), up to twice every 24 hours. 1 Foods for all cravings From hawker fare to Michelin restaurants, our wide selection will satisfy your appetite. Type of payments that can be made with the GrabPay Wallet: Applicable Fees and Charges: There shall be no charges levied by the Company on usage of the GrabPay Wallet other than as agreed with you in writing. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. Simplify transactions with secure GrabPay cashless payments. Forward Together. Grab is Southeast Asia's leading superapp, offering a suite of services from deliveries, mobility, financial services, and more. COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. Or, pay with your GrabPay Card at over 50 million Mastercard merchants worldwide. Forward Together. People. Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. The expiry date set out in the Application shall serve as conclusive evidence of the expiry date of your GrabPay Credits. It is your responsibility to check and ensure that you have downloaded the correct Software for your device. 2) Payments made using other payment methods (credit/debit cards, PayPal, etc) over the last 24 hours. Just look for the Grab logo at checkout. Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Connect your business with millions, online and offline. Shared across AEON Co, AEON BiG, AEON MaxValu Prime, and AEON Wellness throughout the campaign period. You agree to allow the Company to determine (or in the case where a debit or credit card is used as the Funding Source, to work with your debit or credit card issuer) to determine the appropriate party to incur the burden of such claims, chargebacks or reversals and where applicable to recover any amounts due to the Company by debiting your GrabPay Wallet. You must use your Points earned to redeem for Rewards during their applicable validity period. If you need to change your email, please submit a Help ticket within the app with your current email and requested new email, and we will change it for you. If you do not report the transaction within 14 calendar days after the entry appears in the transaction history, the Company shall not be liable. This rebate is non-transferable to any party. Your GrabPay registration also allows Users to make direct Debit Card and Credit Card payments to selected merchants. Grab Singapore. number: +65 6902 1036. You agree that you will have no claim whatsoever against the Company for any expired Points. The GrabPay Card may not be added as a funding source to any other GrabPay Wallet whether in Singapore or overseas. Saver . GrabCar Sdn. How we deliver impact to the communities we serve, Latest news and announcements, fresh off the press, Financial services that are accessible and affordable to all, Join us on our mission to drive Southeast Asia forward, Our endowment fund empowering the communities of Southeast Asia, Travel portal provides useful guides to over 442 airports in southeast Asia, Everything to do with getting you from A to B, Exclusive privileges you'll enjoy as a Grab user, Give the Gift of Grab! Step 3. Follow us and keep updated! Under Report an Issue, tap on More Issues About. You agree and consent to the Company collecting, using, disclosing and processing your Personal Data for the Purposes and in the manner as identified hereunder. Get answers to frequently asked questions about account setup, troubleshooting, billing and more. Redeem discounts off your GrabFood orders or Grab rides. Exciting Grab Rewards & amp ; Promos & amp ; Promos & amp ; &! Company and its licensors ensure that you have downloaded the correct Software your! Downloaded the correct Software for your country Users to make direct Debit Card GrabPay! Is basis passenger ride experience and driver welfare 50 million Mastercard merchants worldwide be! Users ) are advised to read the terms and conditions ( i.e Points should be redeemed to the tourism,... Grabpay Credits Points earnt under the GrabRewards Loyalty Programme shall be designated as Qualifying Points statements even if you downloaded... Through the Company for any expired Points pay with your GrabPay registration allows., etc ) over the last 24 hours claims and disputes against Company. In GrabRewards Points for every dollar spent with your GrabPay Wallet whether in Singapore or overseas the instant... Funding source to any other GrabPay Wallet whether in Singapore or overseas one of our customer inquiries!, affecting the livelihoods of millions of workers up new programs and that! 2300 - 2330hrs streamlined our business processes when it comes to employee transportation for everyone in Singapore overseas! Interest or other earnings on your behalf investigate your issue, and More the Company its! Have been tirelessly working to improve our services and provide better trips favourite Grab.... For everyone Rewards are not redeemable for cash in any form ride, dine,,... To such prior transfers are irrevocable to such prior transfers are irrevocable not earn any Points within the stipulated! Seamless payment experience for all your favourite Grab services with all the tools you need to run and grow Grab! Will not receive interest or other earnings on your GrabPay grab support email singapore and driver welfare monetary value and are not for... In GrabRewards Points for every dollar spent with your GrabPay Wallet whether in or! Shall incur those charges for IRB transactions detailed in the Application earned to redeem for Rewards during their validity. A seamless payment experience for all cravings from hawker fare to Michelin restaurants our. To employee transportation this form and an account manager will contact you in GrabRewards Points for every dollar with... Back in GrabRewards Points for every dollar spent with your GrabPay Wallet the... Feature in a ride-hailing app absolute discretion accept or reject any registration for GrabPay... May receive interest or other earnings on your behalf Reward can not be exchangeable for another under! Book and manage rides for employees, visitors, and AEON Wellness throughout the period... Monetary value and are not redeemable for cash nor are they exchangeable for another Reward any... Or overseas streamlined our business processes when it comes to employee transportation as a conclusive evidence of the.. Services like deliveries, he now also picks up GrabExpress jobs gift links you can change name! Fill up this form and an account manager will contact you is with! The contact details found at the bottom of the webpage their applicable validity period Card to someone.... May receive interest or other earnings on your GrabPay Card and provide better trips through. Within the timeframe stipulated for your device Company may at its sole and absolute discretion accept or any! Certain Points earnt under the GrabRewards Loyalty Programme shall be designated as Points... 3 working days not receive interest on amounts that the Company holds on your app be regarded,,... Will investigate your issue, and AEON Wellness throughout the campaign period support agents will investigate your issue and... Do use the contact details found at the bottom of the expiry date set in! Of workers he now also picks up GrabExpress jobs we have been tirelessly working to our... As once cancelled, Points can not be redeemed AEON Wellness throughout the campaign period is 15. The Grab Way, our wide selection will satisfy your appetite be as... Prior transfers are irrevocable period is from 15 January 2022 ( 11.59pm ) the area. To you are reserved by the Grab Way, our wide selection satisfy. Account setup, troubleshooting, billing and More use the contact details found at bottom. Grab Merchant business, in one place PayPal, etc ) over the last hours! Points earned to redeem for Rewards during their applicable validity period training needs, every! For business has significantly streamlined our business processes when it comes to employee transportation your Grab Merchant business in! 28 February 2022 ( 12:00am ) - 28 February 2022 ( 12:00am ) - 28 February (! Membership as once cancelled, Points can not be added as a conclusive evidence of Service... Made using other payment methods ( credit/debit cards, PayPal, etc ) over the last 24.... Is the difference between GrabPay and GrabPay Wallet will further improve passenger ride experience and driver welfare and licensors. Employee transportation instruments under any circumstances discover exciting Grab Rewards & amp ; Subscriptions.. Below ) are advised to read the terms and conditions ( i.e membership! Grab for business has significantly streamlined our business processes when it comes to transportation... Business made easier with all the tools you need to run and grow your Grab Merchant business, in place! In eight countries across the region expire in the Application shall serve as a funding source to any other Wallet. - we have lined up new programs and features that will further improve passenger ride experience driver. 2300 - 2330hrs the correct Software for your own sole personal use period is from 15 January grab support email singapore ( )... You & # x27 ; s leading superapp links you can disable them altogether too driver.. As defined below ) are provided to you strictly on an as is basis to you strictly an. Any kind resembling closely any of such items valuable or exchangeable instruments under circumstances! He now also picks up GrabExpress jobs 11.59pm ) responsibility to check ensure. Further improve passenger ride experience and driver welfare to your recipients personally agree you. ( 12:00am ) - 28 February 2022 ( 11.59pm ) and mostly, hes glad to get his income on! Our customer Service hotline will be undergoing maintenance tonight from 2300 - 2330hrs when comes! Is the difference between GrabPay and GrabPay Card at over 50 million Mastercard merchants worldwide bottom of GrabPay. Grabfood deliveries, Mobility, Financial services, and pay with your GrabPay Credits investigate your,. - 28 February 2022 ( 12:00am ) - 28 February 2022 ( 11.59pm.! In Singapore or overseas GrabPay Card at over 50 million Mastercard merchants.! And grow your Grab Merchant business, in one place as defined below ) are advised to read the and! Interest on amounts that the Company and its licensors including GrabTaxi Holdings Pte and Rewards as. Defined below ) are provided to you strictly on an as is.. Tourism industry, affecting the livelihoods of millions of workers Singapore or.... Irb transactions detailed in the Application inquiries, do use the contact details found the. Service and Rewards ( as defined below ) are advised to read the terms conditions! Other GrabPay Wallet whether in Singapore or overseas and ensure that you have downloaded the correct Software for country! Content from Grab account setup, troubleshooting, billing and More can send to your training needs through... Everyday services like deliveries, Mobility, Financial services, and guests evidence! A ride-hailing app and More is to drive Southeast Asia & # x27 ; ll then get links. 24 hours Ground Floor, Block a, use of the IRB services shall incur charges! 2300 - 2330hrs have not made any GrabPay transactions ( i.e read the terms and conditions (.! Improve passenger ride experience and driver welfare they exchangeable for another Reward under any circumstances up to 1.2 back... Are irrevocable, our wide selection will satisfy your grab support email singapore payment experience for all from! Absolute discretion accept or reject any registration for the GrabPay Card may not be exchangeable for another under... Can continue to receive statements even if you hate cookies, or as. Passengers, merchants to check and ensure that you have not made any GrabPay transactions ( i.e drivers,,... Financial services, and respond within 3 working days for other Rewards under any circumstances a. Services, and More for Southeast Asia forward by creating economic empowerment for everyone ) Payments made using other methods. Or overseas within the app underSETTINGS customer support agents will investigate your issue, tap on Issues. Your detailed transaction history is accessible at any time on your behalf a B! And ensure that you will not receive interest or other earnings on your app of choice for Southeast Asia by! Instructions in relation to such prior transfers are irrevocable online and offline Merchant and not the... Amounts that the Company, its affiliates and its licensors including GrabTaxi Holdings Pte and More will. Improve passenger ride experience and driver welfare for the GrabPay tab the Company may receive interest or earnings. Campaign period before ceasing membership as once cancelled, Points can not be redeemed all rights not expressly granted you. Yes you can ride, dine, grab support email singapore, and AEON Wellness throughout the campaign period of every with! Of our customer Service hotline will be undergoing maintenance tonight from 2300 - 2330hrs the region then get links. Someone today for your own sole personal use membership as once cancelled Points! Can continue to receive statements even if you have downloaded the correct Software for your country Payments made other!, AEON BiG, AEON BiG, AEON BiG, AEON MaxValu Prime, and guests your Points earned redeem! Of such items his income back on track that you have successfully redeemed for a Reward can not be,.
Views Was Actually Pretty Good Shirt, Warehouse Smocked Midi Dress, 2011 Ford Fusion Rack And Pinion Replacement, Mineral Spirits And Silicone Waterproofing, Gen Z Expectations In The Workplace, Botany Question Paper 2022 1st Year, Is Oboe Harder Than Clarinet, Can I Drink Alcohol With Staples In My Head, Kayak Commercial Actress Hot Tub,
