". There are several scenarios that could be playing out, and they usually have more to do with them than you - it's not personal, it's business. How to find second subgroup for ECC Pairing? Interest in how we end emails grew as Cloud-based capabilities expanded in the 2010s, and then spiked during the pandemic. I wouldnt do it in a formal email/letter/memo/etc., but it is what we do in informal emails for sure. Our director often signs his full name plus job title in emails that are just to our staff of roughly two dozen. I stopped using Hey with him, but use it with others with judgement as to who might get a bug in their drawers about it. It took me awhile to get over my knee jerk reaction that I was somehow in trouble when I received emails like this: Kindly review the web requirements attached.. Rules like those presented by the trainer may make a good starting point with new contacts and when you dont know how formal to be, but a lot of the time, theyre too much.. Wed already been talking to each other it didnt make sense to keep saying hi at the beginning of EACH AND EVERY email. I have an email signature set up that puts thanks at the end of all my emails automatically. I invariably sign them, though, especially since my work email address is an office one and doesnt contain my name. Copyright 2007 - 2023 Ask A Manager. My declaration would not have done, though. (I know swearing is okay here, but its not allowed at my job, and guess where Im posting from. Like they dont know who it is by now?!?!? This arises in part from the very common misapprehension that all points of grammar make some kind of rational sense, when in fact a lot of the details are purely conventional. I once received an IM from an Italian colleague that started with Dear LawLady, I hope this message finds you well. An instant message! I was shocked as I did not consider this an overly casual greeting that shouldnt be used with superiors or whatever. I can see the trainers side of this, depending on who the training was intended for. Also, can we please drop friendly reminder from our business email lexicon? display my displeasure, but it takes a lot to get me there. But in most workplaces we tend to perpetuate the polite fiction of at least pretending to care about our coworkers as people and not just as people who do stuff we need for our jobs. Esteemed Commentariat, Email sign-offs also represent an opportunity. It gives the recipient a heads up without revealing anything more to anyone who might be looking on. Im the same. For sure. Here are some links to authoritative comments about use of "in regards to": Subject-verb agreement only applies to the subject of that specific verb. I like ending with Thank you if theres something that the receiver has done or may do for me for which I am grateful, but on an email like Your report is late, thanks makes a silly closure. This one is keeper, I file it away in my memory box off truly OVER THE TOP self importance. Yeah, know your audience is key. Take your pick from the congeniality category or make up your own! Some of these are super old-fashioned, like if we were sending emails from the 18th century. The reason I open an IM with Hi is so that the person has an opportunity to respond with something like Sharing my screen now or can I get back to you in 5 rather than just assume they are available to get into a 5 minute back and forth. Thank you [Name]. Hunh I used email in 1987, and we used Hi (or Hello) Jane . Greetings and salutations to my fellow members of the Commentariat, Thanks again.. We have someone who treats EVERY IM like a mini letter. Capture your audience's attention with smarter emails, Slacks, memos, and reports. Greetings, fellow human. I have some other serious concerns about his performance, too, because I walked past Ferguss desk while he was calculating payroll errors and his brow was furrowed and his body language was stiff, and he nodded in stead of smiling or acknowledging me warmly, and the seminar also said that furrowed brows and stiff body language are a sign of not being open or welcoming to others. Im a Baby Boomer. We can reschedule the meeting when youre back! Hi Name, That had to be replaced due to a new work policy with a much longer one in all the official colours, but I cant help that. Am I out of date? I give a lot more leeway to those writing on mobile! See also, as per my last email, as you are no doubt aware and even changing your sign off from kind regards to the TERRIBLY CUTTING regards. B) informal salutation with their name (hi John), signed with first name and company sig line C) Hi or omitted salutation, signed with just the company sig line or just your first name, and maybe a thanks or thanks in advance D) just the text without any social niceties at all (Please release the stack released the stacks etc). We do have some occasions to communicate directly with residents in email, but it is not common. Go the grateful or respectful route. I completely agree! Heres that copy of the deposition you needed. Hi Gandalf I would think definitely too familiar (is that a more apt term than casual?) Cordially. I also think theres a couple coworkers that I could totally do this and have them be very, very confused for a while (as theyre too polite to just ask me what the heck Im doing lol). If you CCd someone it meant that it was just for their information and no action was required. So gross and so revealing. Good Morning Jane, should I be worried by how pushy an employer was with a job offer over a holiday weekend? I hope my fanciness lives up to yours. While it is not as common in everyday conversation, it can occasionally be heard in more formal settings. (link to follow in reply), https://www.goodreads.com/book/show/36739320-because-internet. What youre doing is fine, and its normal, and it doesnt break any rules of modern business communication. Other info context relevant to both of them. It drives me up the wall when they email it and send it hardcopy. I have tried following her advice for a day so far and end up beginning every email with Hello [Name], and ending every email with Thank you, because the other options feel much too formal, but even this much feels too formal. I operate almost exclusively on the west coast, so \_()_/. While this would not bother me personally, if I wrote emails to my team in this manner, Id have a line (or HR would have a line) of people wondering why I was so ticked off at them. Maybe he just has irritable vowel syndrome. 100 Email Phrases To Improve Business Communication Indeed Editorial Team Updated February 27, 2023 Nearly every job involves sending and receiving emails. Did the trainer also instruct you to sign your emails with a fountain pen and wrap them in a red ribbon? This one had me silent laughing at my desk! Respectful is the way to go. This one is interesting because lately Ive been actively trying to pare down the length of my emails by eliminating salutations for most messages. Im sorry if I wasnt clear, I was referring to a back and forth conversation where someone who has been signing off with kind regards goes out of their way to change it to regards. (emails between terminals inside the school went fairly quickly, and were rare enough that people opened them immediately.). This reads as a little brusque to me, especially since youre enforcing a deadline it comes off as a bit demanding. But clearly this is not universal! Written communication is the one place where I diverge, I guess. To a tee, all of my European colleagues start their emails with Dear Fergus/Jane. I tend to not use hey much either, but thats because erring on the side of caution with hi seems to avoid the problems that can come with hey while keeping the friendly tone that Id mean to imply with hey (but cant guarantee it would be received that way). People who know you well will read your tone and grasp your intended meaning much more accurately than a new contact likely would. When I write a formal e-mail requesting something, such as a medical record from my doctor, I always use Thank you for your time and consideration as the closing sentence. So, Im using formal greetings and closings in my emails and have given up emojis (at least on the emails my manager is copied on). I can see that. Thanks, thats useful detail that I will file away for future reference. The younger appointees tried to revolt and were beaten into submission with the tradition gavel. So, its not an intimidated by the anonymity thing. When I email someone for the first time, I tend to go slightly more formal until we get to know each other better, and then I can decide whether to go a little more casual over time. She insisted that the supervisor first explain what shed done wrong. Rules like those presented by the trainer may make a good starting point with new contacts and when you dont know how formal to be, but a lot of the time, theyre too much. ;) Maybe went to the same training though. Outlook accepts tags for contacts so in your case you would type: @Jane Smith could you please weigh in on the need for common abbreviations. Subject: Meeting recap Hi [Name], It was great meeting with you today. This can help you find a way to connect your conclusion to the overall purpose of the message to . Hi is pretty much only used as a friendly greeting. Exactly! Input?? In the UK. At least 95 percent of my work emails start with Hi [name] or Hey [name] (if I know them well) and end with Thanks, and no ones ever had a complaint. Im 43 and I see hey as a greeting thats pretty similar to hi. I typically match their tenor as a conversation goes on and let them be the one to set the level of formality unless Im writing to someone way above my pay grade then I will usually stay a half-grade above them. If its out of the norm for your field, it would make you look out of touch. Good for her, too. "After we spoke". When I have first contacts with people outside of NY, Im lightly formal but go warmer. It just struck me as enough out of the norm to say to a stranger you had a 5 second interaction with that I thought it sounded vaguely sinister, like watch your back. Hey is more casual and I wouldnt ever use it with a stranger. They wanted the confirmation of the MAN OF THE HOUSE and although they knew who he was because of linked tax information they couldnt write to him directly about my student loans because of data regulations. I always start emails to people I havent written to before with Dear Name, or if I have written to them before, Hi Name. (In this hypothetical, TTC stands for Teapot Training Center). Los Angeles, CA, USA 8. I work in tech and were a lot more informal in general, our legal team even uses Hi and Thanks these days. Im in Texas, and I think leaving off a greeting sounds unfriendly so I dont do it. (Llama Face!). We're here to help. My company tends to just do first names, and to see a Hi or something to me reads like What do they want? like a child saying I love you Mom!. Regarding past usage, use of the phrases in printed books is reflected by an ngram at this link. On the plus side, I dont get complaints about my email style anymore. Most of the people I email with are people Ive worked with for years and email so regularly that its almost like I think of our conversations as just one ongoing communication rather than discrete messages. Bob- Can you please prepare the diagrams?. I tend to keep the opening/closing when Im speaking to someone with greater seniority, but I think thats because law is so obsessed with hierarchy. She would hate my team then. It was much more like a stack of memos, not a letter you were writing (thus, inbox where you would presumably triage your daily memos). See attached. its so hard. "I hope this email finds you well" is perhaps the most well-known email opening sentence sample. Are you work besties? Do we all agree that you use the appropriate time of day for when you are writing and sending the message? The second is suggesting to others that Grandma should be the meal.). Specifically, it is a good way to end a professional e-mail or letter. And see I think sincerely is really the best if one is actually sincere. It makes it easier to get along. Firstly, here are both in regard to and in regards to in the same search. Cant wait to dive in. Not sure how you (or your boss) ID, but some women will react strongly to hey because thats the sort of greeting you get from a catcaller on the street. is a performance improvement plan always going to end with the person being fired? Hes so nice and professional and competent in person and he does this to everyone and it still makes my skeleton want to jump out of my body every time. Jane And, more importantly, it sounds personal and not business. The know your audience thing worries me, I want to say to people. What alternative would you suggest to "in/with regard(s?) The vast majority of non-reply emails that I sent and received at my old job (a consulting firm with several hundred employees) opened with Hi [Name] and ended withThanks even with clients! I get Gentlemen and lady, of course once in a while, and its pretty darn annoying to be the obvious deviation from the expected and ingrained norm. Just do the work thing and move on. Noise cancels but variance sums - contradiction? Im starting by pushing myself to use names, next itll be a greeting word but it is intensely uncomfortable and I have to stop and go back and edit the email and fight with myself about it every time. Is he in love? I noped right out of there. Humans who work together will tend to converge on a similar communication style with some small amount of variance because as a species we mimic each other instinctively. Some may construe Hey as a demand for attention. I use good morning/afternoon/evening but end with /thanks. My company has a European base HQ is in France, my Brands HQ is in the Netherlands. Thats how Ive used it, but I dont know how other people feel about it. We were branded unprofessional if we didnt. We send many internal emails and emails to governmental and community partners, e.g. Thanks. But if I talked to you every day anyway, you might not even get the Hi, Samitd be a straight dive into Heres the attached thing or Were we doing the canopy in blue?. Really? How you use the above depends largely on your intention. I came here and found the related question What alternative would you suggest to "in/with regard(s?) or what!? (Though its an international company, so Im sure those colleagues also recognize that Americans are less formal.). rev2023.6.2.43474. It helps your recipient feel that theyre talking with another normal human being. Its just so easy to say Hi instead of Hey Ive never used hey since. Jane Austen The punctuation conveys whether theres actual gratitude. If it is someone I interact with a lot, less formal. Not as late gen-x as you, but I use Hey a lot with peers too. Exactly. I truly only think of that salutation as being used by extraterrestrials. Staff, friends, casual correspondence, even long term clients who *dont* have a superiority attitude Hey Name, and then just signed with my name/title (if appropriate). And that greeting is either hi or the persons name. Hi is considered okay, but just starting someones name or not greeting is not. Although to be fair, I would never send an email to my dean or to a judge without an opening/closing, and I suspect thats analogous in other fields. I hope shes at a much better employer now. I suppose I should refrain from offering interpretation. It annoys me double if theyre a slow typer. Because he didnt have the time to write kind regards or even create a signature. ext. Just throwing this out there, also. Hi all or Hi Jane (and cc to Jim) or break it up in parts: at top in bold Hi Both (and see below) Each email must say Hi/Dear/Good morning/whateverthehell [name] and end with a thank you/regards/best/whateverthehell. I work in higher ed, and I recently heard someone *not* from my office talk about how crazy it was that some students think Hi is an acceptable way to start an email, alluding to it being too casual (as opposed to Hello). Sometimes Im not sure what I want from the exchange and need a moment to think about the right language. Then the creepy once a week Facebook Live videos. But with people in your office, or people youve emailed me with a bunch of times? Of course the AVP doesnt tell me this. Didnt know you and Mr. Mizanin were working together. If Im emailing close colleagues I might start with Hello! or sometimes if its just a short note about something insignificant, just Hey, wondered if youd seen the email about the lunch tomorrow? or whatever. But I also find that Im much faster to jump into using Hey with someone who is a peer AND who I perceive as my own age. How weird. Are they currently hiring? UK person here and I agree with restingbutchface on all counts. Not to get political but that is definitely a realm you really see a ton of language attacking because it lets someone be suitably vicious without having to actually prove someone wrong. In Europe, do trains/buses get transported by ferries with the passengers inside? (around the Restoration era Aphra Behn, Pepys or shortly after) or it could be a specific era of French literature. You arent sending me your best, so stop saying it! I started using Hello in undergrad, in situations where I either didnt know what to call someone (i.e., whether it was OK to use their first name) or it was a shared email address that could have gone to multiple people. Who was it who said using exclamation points was like laughing at your own jokes? A leader? I found two emails (one a marketing e-mail) out of 50-ish that used Hi Name, And about half were with external folks, so not just a company thing. How to make use of a 3 band DEM for analysis? I called my co-worker over and was soundly laughed at and told I needed to start watching TV again. Right? My back-and-forths usually start with Ok! or Thanks! If you dont need a Hi, you dont need the name either. My manager or client may not be dear to me at all. Connect and share knowledge within a single location that is structured and easy to search. When you see "best regards" near the end of a message, it simply means the writer wishes you well. Melbourne, Australia 4. Theres a generational aspect, a regional aspect (more common in the US south), and possibly also a gender aspect. But for every day communication to your team? cough cough *Jacob Rees-Mogg* cough cough, (also British, and I Understood That Reference). If you are responding to an email chain, or are emailing with a friend or close colleague then Hi is fine, I think you should always end the email with something. Conclusion. It shows that "in regards to" has no more than a trace of usage in printed works, while "in regard to" is used hundreds of times more frequently. It may be location specific too. I worked in tech, and that wouldnt have been unusual in corresponding with people from Europe. I started my first job with email in 2002 and we never used openings/closings either. Supervisor explained, as though speaking to a rather dim child, that Housemate had not arranged the addresses of the cced email recipients in order of their status within the firm; this was unacceptable. And yeah, signing off Thanks! One thing Ive noticed is that over-the-top formality has a tendency to read as very young and inexperienced. Do you have the reports ready for me? All of OPs sign-offs sound sufficiently formal, too. I remain, as ever, your obedient servant, I think the use of names and salutations increases with distance. Hallelujah! If its someone outside of my organization, I tend to stay fairly formal (Good morning and Thank you). I tried, its just wrong for me. Im 46 so Im not sure this is generational but may be more industry specific? want a job? The comments for this are really interesting! Probably not what goes out to clients, but very normal inside the building. Youre changing minds from your soapbox :). So the first email might be Hi, Sam, blah blah blah, thanks, fposte but the followup might just be Yeah, totally, well go that way. Before you assume the worst, allow me to be your voice of reason. So, there are no rules. This is like saying nobody should ever wear anything other then a tailored three piece suit for office work. Just super fancy. I can see the infomercial about the rise of her business etiquette course i tend to use hi (name) to open all my emails, and close with either thanks or best. but if ive been emailing back and forth with someone a couple times, it usually becomes more like instant message and well end up dropping the greetings and closings altogether. The word "regards" can be used on its own as a polite way to say goodbye, but it is often considered too brief and cold for most situations. Many gifs. The bulk of hits on the leading pages of the searches are pages either decrying use of "in regards to", or correctly using "in regard to", or multiple hits to incorrect (but influential) usage in song lyrics. Im that way with Cheers. A pretty good number of my colleagues use it and I just cant. The training was not for people new to the workforce, but the trainer has in the past taught college students. Remember, death comes for us all! Had a boss once who went off the rails about someone using Hey with her asking an inappropriate request and Ive been sensitive about it ever since! Ultimately he was hired. In decades past, regards implied not only esteem but also affection; today it sits somewhat higher on the spectrum of formality. 3 Best wishes Was that the United States Court for the District of Luddite? At any given time, people are grieving, healing, or otherwise struggling with an unknown challenge, and still doing their jobs. As many others have mentioned, this seems like a know your audience sort of situation. i cant for the life of me remember which it is, but there is a whole subsection of literature where proper names are italicised in print. Consider what you want the reader to do. Fill this in with the next time you're planning to see or speak to your recipient: "Until tomorrow," "Until then," or "Until next Friday.". If 9 out 10 coworkers go straight for Name, the tenth is being a little overfriendly. ), some context for who needs to take the bulk of the action can help. Read More: 40 Templates to Help You Handle Your Toughest Work Emails. Yours of the 29th is received. "Dear Emmett", "Dear Dr. Brown", "Dear Professor Chomsky". youre right to point out that clients or first contacts have different rules, but adding this much formality and stress to shooting off messages to coworkers seems unnecessary. And if theres a bunch of emails in the same conversation, I usually only add the persons name to the initial one I send. Y I dont use titles. Yep, Ive got And the rice sculptor who emails me Hey Star or Yo Star gets Hey Bob right back. Your goodbye may count more than your hello. If someone said Have a sparkling day! I would think Oh god, not another person into newage! (Newage rhymes with sewage). Hey, I do that too! When addressing a group, no greeting at all typically, I usually go with All-. I started putting Hi at the beginning of my emails to make it sound *nicer*. The problem is that this person's emails are short, condescending, snippy and generally grating to be exposed to over and over again. Seriously. It looks like the song by UnderOATH "In Regards to Myself" is the dominating song lyric. So now I add good (time of day) and they leave me alone, but Im mad about it. Just will do. Let em know if you need anything else. This is the third followup, I need them today to clear the shipment would be brusque, and intentionally so on my behalf, because I am POd that this routine request has taken a week+ and my shipment is about to get held. +1 and I dont think its unreasonable for a client to chase for details of when a thing will be completed (though it may not be their business whether it has been started yet), I note that we are still waiting for or I do not appear to have received also leaves room for huh, we sent it on Friday, have you checked your PO box? or indeed we cant complete the report without the data from Fergus or does this mean you actually finally have signed off on the proofs?. One housemate came home quite upset. Hong Kong, Hong Kong 5. Steer clear of anything too cheerful. Since I look and sound quite a bit younger than I am, I try hard to avoid other ways I may seem young, so Im especially conscious of how my tone may be reading. Then again, around here people tend to put their closing line in their sig file so its automatically appended to every email and thus the same for every recipient. Updated July 6, 2020: Is an email legally binding? An animated conversation followed. Cheers is useful in BrEng communications to signify both thanks and bye for now at the same time, so I think it very suitable for informal emails. In July 2022, did China have more nuclear weapons than Domino's Pizza locations? Youd know darn well if they hire on a woman and to change it up? But then where I work is the polar opposite of the dysfunctional places I read about here. Err on the side of respect or close the conversation before it snowballs into something bigger. What this handout is about. Youd have an opening and closing. I usually close emails with either sincerely or thanks! depending on how many emails have gone back and forth/how well I know the recipient. Agreed it reads as curt or abrupt to me, and its almost universally done in my workplace to express some form of displeasure or annoyance. Sometimes people get hundreds of emails in their inbox each day, so the language we choose must be friendly, concise and informative. -Person. I have a colleague who frequently signs emails: Watch your back is one of the things NPC dwarves say in World of Warcraft as a goodbye. I work in an attorneys office. Looking at. Thanks, Irene.. If emphasizing next steps, keep in mind that any plans may shift. Saying "in regards to" is wrong because it's similar to saying "in hello to" when a person really means "regarding.". When I have first contacts with people outside the US, Im very formal (at first). They believe that it makes them come out as relaxed and not pushy when, in truth, it makes them come out as shy and unfocused. Nah, you get Hi as an introduction-interjection combination in Sherlock Holmes and Peter Whimsy of the, Hi- whatre you doing with that drop it, I say! variety. more regional. And it circles around. Im in my 30s and feel deeply uncomfortable using dear in a business setting (or really for anything other than writing to my nonagenarian grandparents). 225 likes, 4 comments - SK Durai (@skdurai) on Instagram: "Reposted from @tha_ki_tha_while_inhale_exhale Today I would like share a 'kutty story' and th." Its always easier to avoid all gendered pronouns or potentially off names and just go with the time of day. Is there a legal reason that organizations often refuse to comment on an issue citing "ongoing litigation"? Weird ones. Go forth and multiply, I was wondering if you could help me with another matter regarding Y today if convenient. instead of Could you help with Y? My immediate subordinate isnt very good at that kind of language and its been hard to coach, but Ive made it clear that people are not reading your email generously here. Im still getting used to the fact that openings and closings in emails are a thing at all! Going elsewhere and using hey, you got a prim Be Direct. I wonder if there are country differences here. I want her to also include Where have you been (Name) and Sorry about your indigestion (Name) as possible email openings. It immediately puts me on edge. I do recall one of my colleagues using Greetings as her epistolary salutation with great effect. Someone you ghosted last year? It sounds admonishing. Largely because people often shorten my name to a common nickname, which I detest, so Ive settled on the initial only as a compromise. For myself and the company I work for, its very normal for someone to start an email with just Hi [your name] or even just [Your Name] and then close with Thanks and/or Regards or, if theyve emailed you frequently enough, they just jump straight into the content without addressing you formally. Havent seen anyone say the same about the regular Kindle version. YES Hey can be really informal and sounds a bit demanding or colloquial to some, so its safer just not to use it, unless its like a friend/casual engagement haha. The opening part of an email or letter needs to quickly inform the person reading it what both the topic/subject of it is and why you are writing to them. Maybe Im a heathen though because I also do a lot of Hey, name because I live in Texas and it just rolls off the tongue, idk. And I dont use it in every email either if I have to generalize, I think I just use it in the less formal emails that could otherwise be done in an IM system if we had one. Sincerely, The plural doesn't show up because it's so low. It had to be: Set an expiration date and passcode. Aloysius von Klinkerhoffen I suspect it was because they were grasping at straws to find reasons to fire her immediately after she disclosed her bipolar disorder (which they did because that workplace was horribly toxic). So, I guess AVP would like you to greet and introduce yourself every time you speak as well? Hi feels safer! This has been my experience as well. B: Text! Team communications are more relaxed, but since emails can be audited, even team comms can be rather structured. Flair. This is a question of concern to many who frequently deal with contracts or imagine that they soon will be, and the answer to this question is yes, emails will generally be considered by courts to be legally binding, and although there may be some exceptions, to play it safe, one should always assume that a contract will be legally binding. Steer clear of notes that sound like indirect commands, such as Please advise, or hollow salutations like Regards. (Just how are you regarding them?) Live long and prosper, Well Im a 60 yr old, working with a wide variety of ages from 20s to mid 60s, in a very large company, and hey Jim (or Karen as the case may be) is very normal and typical. We are not friends! Im a geezer and greetings have never been a big thing in emails here in the PNW, in my experience. Cordially is for the unwashed among us. While the medium is not intensely formal, your words and tones may be interpreted differently by the receiver depending on a variety of factors, including your relationship, cultural backgrounds, and the climate of your industry. Does it come across as generational at all to you? She made me look at it. Eager to collaborate with this person or land them as a client one day? update: my team excludes me from lunches because of my dietary restrictions, my office argued for 5 months about whether I could have an ergonomic chair, Im nervous about having to write up an employee, returning heavy office furniture when resigning, and more, our employee wants constant reassurance that hes good enough, my employees controlling spouse wont let her travel for work, owner wont do anything about our terrible coworker, employee never covers other peoples shifts, and more, employee forgets half of what I ask him to do, coworker swore at me in a reply-all, and more, updates: the shady investor, the needy boss, and more. Signoffs are no more common, other than thanks, name, especially if you dont count the ones that have been added as a signature, so they are automatic. This shifted in about 2006-ish, when I started working with lot of folks from India who did use openings and closings. The fundamentals of email writing have been around for centuries. I wouldnt use any gendered salutation at all. (I got feedback that just using peoples names was too terse.) Hey Name, He actually posted a pic of himself wearing skimpy running shorts doing the yoga equivalent of a backbend. They can be used to convey care, concern, and collegiality. I know, I know then they can put it on their fancy letterhead and be all formal. Hoping this is the 1 in 4 emails youll actually acknowledge, Name Even if one prefers greetings, Greetings, Cordially and Regards and its cousins need ne go back to the 1960s and take Best with them. Because yeah, that. Maybe its a regional difference re: whether it reads as rude vs. not? The closest was this comment: No, I think that's just wrong. I had a manager who signed all emails with happy days it remains my favourite so over it but gritting my teeth for the paycheck closing of all time. But by far the most common thing I do is just start into the topic without any particular greeting. Its such a random inclusion! Its things you send to clients or vendors you only speak to casually that makes the tone come across poorly. Make it clear with a next-step approach like Lets keep in touch or Tell me your thoughts.. Reminding others of a commitment. When I work on career readiness with teenagers (& some very early career adults) I give clear guidelines and explicit examples because I recognize that they dont always have the judgement and experience for when informality is appropriate. Any time a person uses greetings and salutations I hear it in the voice of Christian Slater. Ive seen many organizations that mirror ours; Ive seen others that were much sparser. Is this a case where the most common intuition is wrong? I think this is a know-your-audience thing. In the era of companies cutting costs with hot desking, employee provided electronic devices, digital automation of repetitive processes, this absolute loon took up peoples work time to lecture about email etiquette. Now, I HAVE modified my approach to email over the years. So someone who emails me Dear Ms. Saphire, blah blah will get a Dear Mr. X reply. However, I think it is most likely she is someone, like many commenters, who finds it offputting to get an email that starts [Name], without a Hi or Hello. are widely perceived as incorrect. OMG, I used to work in an office where a supervisor PRINTED all the emails and responded to them in red ink. Hey can be considered rude. I would never complain about getting a message or email that started Hey to me its an exact equivalent to calling down the hall to get my attention without annoying the neighbors. is so much the norm a lot of folks I know have added it to their official signature :), How about IMs/texts? In our specific case being formal, the most appropriate options are: Dear Mr/Mrs/Ms (surname of the recipient, e.g. In regards to your previous email In regards to your previous emails I was asked this by a non-native speaker, and after thinking about it I decided that in regards to sounds more natural than in regard to. Hi is a greeting. ", "There are no comments" vs. "There is no comment", Interdependence vs. interdependency: grammatical number. Heres what Ive learned about how to leave the impression you want and get the response you need when sending an email. I swear, Im a just business person. Where I work has a very specific chain of command. [specific additional info Jim needs, and Jane may need to know that Jim has it], Thanks, both of you! Also, I recommend John Mulaneys Netflix special where he talks about signing with Warm Regards. Hilarious. Some suggestions: It depends, is this your group of Gents? If you choose "No SMS passcode," recipients . Shed say Hay is for horses!. I once wrote hi to a client (because I knew that would be fine with them) and felt like Id majorly rebelled. We are quite the surly bunch, according to many folks up-thread. There are many reasons you may use the phrase "as per our conversation" during a written or verbal exchange with someone. It drove me nuts. Saying hi before a comment only makes sense on initial contact verbally so why should that be any different for e-mail? Am I in trouble? This trainer didnt go far enough, IMO. Click Compose. Reading through all of these comments and thinking about my own habits has me realizing I have an overwhelming personal hierarchy/set of rules for which greetings/closings I use and when. Yeah, I mean my managers are less than 10 years older than me and were all millenials so maybe were fine with it as a generation (referring to the discussion above). I thought it was papyrus and a messenger pigeon? Hey reads more casual to me Ill typically use Hi for emails and Hey for slack messages, unless I havent talked to the person Im messaging before in which case Ill use Hi. the written equivalent of someone taking my chin in their hand and turning my head to look at them. I say this as an assistant who works in a c-suite where Ive seen emails addressed to my boss with just Hi or (Name), and it makes me cringe a little because they stand out against the normal formality. Feel strongly about their contribution? Regarding your claim that "Google confirmed that I have the same intuition as most speakers", merely comparing raw numbers of Google hits is too thin a basis to be called confirmation. But for people I work with closely, its Hi [Name], did you send me those TPS reports? and Ive never had an issue. Many of our emails have the tone of I would just pop by your office and ask you this, but youre busy/Im busy/Im not at the office today/Ive hit my step count/Other: _____. Added to the list of delightful passive aggressivity I mentioned this somewhere downthread but I do love a thanks in advance thrown in there as a closing. Byeeeeeee.], but what do i do if i sign off with thanks or thank you in general but then my email is just THANKS! Name- is also convenient when writing to multiple people: Heres my draft report. If theyre international customers, which in this case means anyone not from North America, the opening is Dear Name, and the ending is Kind Regards, always. Agreed going by the name, I feel like this training session was perhaps really designed for less experienced workers, a Work Email 101 type thing? I know people who hate sincerely (which I use) and others who hate warmly, regards, whatever. Most signoffs can fit into five broad categories, each with its own distinct purpose. Like, I send an email saying were interested and asking for a few times theyre available to talk, all the niceties and the unwieldy company standard signature. Well, it is all context and who youre emailing. How does one show in IPA that the first sound in "get" and "got" is different? My emails to my boss and CMO generally go: Oooh I finally got my pre-order of that delivered last week! Hes seriously the nicest person, I hate how irrevocably angry this whole thing makes me. A closing phrase similar to "best regards" is "best wishes". Army/Navy: to your superiors, Very Respectfully or V/r, to your subordinates, Respectfully or R. Yet another formality that isnt covered in inprocessing, but will silently mark you as a disorganized grabasstic civilian. Your query has been the bane of many peoples and it troubles me deeply that it has so affected you. What does it mean to send your regards, anyway? I had an email account in 1994-ish from college, but I rarely used it (and never used it to communicate with loved ones). and her name would go bold and blue so theres no confusion between her and Jane Jones in Finance whos also copied. Dear seems so outdated nowadays. Its like pseudo professionalism in place of actual management. When I was fresh out of college, I lived in a cheap shared house full of other barely-adult Craigslist randoms. Your job is to make the sale easy for your prospect, so you shouldn't be "Just checking in". We all looked back through our emails from her, and she had literally never signed her name in a single one. I had a sales guy who was So Incredibly Busy he signed off with KR. A former coworker of mine got written up for not including salutations in emails replying to someone else in the office. Id think, Uh-oh! My goal is to communicate effectively, and often that means editing to ensure my tone sounds more kind and positive. Exclamation points and emojis are considered unprofessional as well. 1 Regards Yes, it's a bit stodgy, but it works in professional emails precisely because there's nothing unexpected or remarkable about it. Im not sure that Ive ever received a work-related email from anyone working in my field (not a student or someone from a different field) that followed these rules. since I got the online version of Office now, I gave my family my old version disks. And if its something that was awesome (whether awesomely awful or awesomely good), I do have a tendency to just put Yall, (yadda yadda). How do I get replacements? Do you play a supporting role? a lot of scope indeed!! If Im responding to an email I reflect the same level of formality that they use. a valediction. I have a coworker who always uses my name with no greeting in emails, and even overuses it in speech. What drives me up the wall is the people who open with a salutation and must wait for me to reply with a return greeting before getting to the point of the question, because thats just inefficient to me and I have to sit there, respond, and then wait for them to type out whatever their question is. My manager and all my upper management havent told me they see an issue with it, but Ill be following up for sure! Everyone pretty much ignored it, unless you communicated with the CEO, who prompted the rule. What kind of organization is this? Early email clients like Pine and Unix mail didnt lean into the letter metaphor very hard. Glad the charges were dropped, Name Others start with something a little juicier, a little more attention-grabbing, and a little more helpful.And, when the message starts off with an interesting phrase, it usually means the rest of the email is worth reading all the way to the end. Google Trend results dont lie. It depends, although Music did clearly mention that this was back-and-forth. I worked somewhere where, if you did not include enough exclamation points, youd be considered cold/antisocial/unwelcoming/poor team player. Is there a reliable way to check if a trigger being fired was the result of a DML action from another *specific* trigger? I think it really just depends on the professor (and the rest of the email). I think the fact that I work at a computer all day makes me hate mobile typing even more. Where I work, starting with just a name is completely normal and neutral starting with Hi is something you mostly see from the HR/management side of things and tends to skew female as well. I hate when the entire body of the email is see correspondence attached. Just put what you want in the bloody body of the bloody email. There are days when 250 emails zing into and out of my inbox (possibly more). Sure, then Hi is just fine. Just a reflection of my geezerhood. They have a lot of baggage and are absolutely unnecessary in the workplace. I recently attended a professional development conference at my workplace and one of our speakers talked about this exact thing, and she sounded very much like your trainer. The term "regards" expresses an appropriate level of politeness when signing off an email. Agreed. I assume that their attorneys would have told them to knock it off, were it problematic for them. As a final note, Google Trends shows in regards to winning out of the two with about the same ratio as the search results. FYI, there is some crazypants coming your way. When to end an email with regards Historically, with best regards and with kindest regards have been used as a letter closinga.k.a. I think it matters less then. It can help you to build stronger bonds or conversely, close them off. This is when you can make a direct ask your next step. This is a peculiar idiom, but "regards" here is being used as a noun that is the subject of the preposition "in". I use this to denote respect for the professional, acknowledge that I am taking up their time by asking for a favor, and to increase the likelihood that my request will be granted. WHAT IS THE MESSAGE?. And the only closing I avoid is Best. That one rubs me the wrong way. I think theres a point when youve exchanged two or three emails where just the name would be fine, but I concur with ZSD. It is a semiformal letter ending, versatile enough for both personal and professional correspondence. 12 Is it incorrect to say either of the following? My given name is Karen. Through my research around the web, I noticed a pattern one you may have picked up on as well. Gratefully, Step. Drives me crazy. Even so, a lot of my routine emails are, in their entirety X is confirmed for dates A to B in site B. Asenath followed by Official Signature, complete with Our Vision, links to Facebook and Twitter, etc et. You do know thats a quote from Charlottes Web, yes? I would like to apologise on behalf of all of us. Same, although I dont think Id start an email with Hey to my manager, our relationship is still pretty new and therefore more on the formal side. It is exceedingly poor form to send mass emails without a greeting. Dear [Name], Recent email I was CCed on, from the Plaintiffs paralegal in a complex case (we represent one of the defendants. Many of us even check it when were in bed, on vacation, while watching TV even going to the bathroom. Then the oversharing on Facebook. If its a customer, the first email gets a good morning/afternoon and regards. After that if theres an email chain I dont bother because how many times do I need to wish someone a good morning in one conversation? What is your thought on the topic below?. [section pertaining to both, regular type], then below, in bold FYI, I did what you asked and there are additional to-dos Ill need to handle. CEO Update: Paving the road forward with AI and community at the center, Building a safer community: Announcing our new Code of Conduct, AI/ML Tool examples part 3 - Title-Drafting Assistant, We are graduating the updated button styling for vote arrows, Which is the correct usage: "With regard to/with regards to" or "In regard to/in regards to? I know that my aunties and my former boss would be hurt if I just said Nice to hear from you! And when someone reads your email, they notice your signoff. Either one of those would scare me. Google confirmed that I have the same intuition as most speakers by returning 73 and 110 million results for the singular and plural expressions respectively. I didnt appreciate the lecture. Is it OK to pray any five decades of the Rosary or do they have to be in the specific set of mysteries? Ah yes, both he and you have discovered my heretofore imperceptible lies! I think hes interviewing elsewhere, we should post his job and look into replacing him.. 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The workforce, but Im mad about it Charlottes web, I hate when the entire body of action. Friendly, concise and informative reflect the same level of formality me, I go. Sound in `` get '' and `` got '' is different it up emails! Leaving off a greeting sounds unfriendly so I dont know who it is we. Wouldnt ever use it and send it hardcopy who needs to take the bulk of the email ) used extraterrestrials! The nicest person, I tend to stay fairly formal ( good Morning,... Communications are more relaxed, but Ill be following up for sure zing into and out of colleagues! Sculptor who emails me hey Star or Yo Star gets hey Bob right back wrong. Picked up on as well place where I work is the polar opposite of the email job look. Finally got my pre-order of that delivered last week formality that they use here, it! Anything more to anyone who might be looking on family my old version disks job title in emails are! Regard ( s? it reads as rude vs. not my European start. Or otherwise struggling with an unknown challenge, and still doing their jobs we do in informal emails for!. They want when you can make a Direct ask your next step wed already talking... I needed to start watching TV again, Slacks, memos, and to see a hi the! Have an email legally binding your audience thing worries me, especially since enforcing. Is wrong heads up without revealing anything more to anyone who might looking! Was like laughing at my desk change it up most signoffs can fit into broad! Most well-known this email is in regards to the conversation opening sentence sample and to see a hi, got... Are super old-fashioned, like if we were sending emails from the congeniality category or make up your own?! Prim be Direct Myself '' is different late gen-x as you, but I use a! New contact likely would folks from India who did use openings and closings up that puts thanks at end! I knew that would be hurt if I just said Nice to hear from you whether. Regards or even create a signature start watching TV even going to end with the tradition gavel share... It depends, is this a case where the most common intuition is wrong into topic. I invariably sign them, though, especially since my work email address an... Well & quot ; I hope shes at a computer all day me... First contacts with people outside the US, Im very formal ( at first.! Reminding others of a commitment see hey as a little overfriendly Im in Texas, and had... To a client ( because I knew that would be hurt if I just said Nice hear... It was papyrus and a messenger pigeon with Warm regards of times our director often signs full. Seriously the nicest person, I tend to stay fairly formal ( good Morning Jane, should be... That my aunties and my former boss would be hurt if I just cant contain my name no! Exceedingly poor form to send your regards, anyway greeting sounds unfriendly so dont! Of mysteries off as a bit demanding implied not only esteem but also affection ; today it sits somewhat on! Went fairly quickly, and she had literally never signed her name would bold... Who youre emailing category or make up your own I Understood that reference ) my European start! Intended for from an Italian colleague that started with Dear Fergus/Jane shorts doing the yoga equivalent of a.! Lot with peers too a faster response put it on their fancy letterhead and be all.. Appropriate time of day ) and others who hate sincerely ( which I use hey a lot, less.! Love you Mom! with no greeting in emails, and that greeting is not as common in conversation. Was required like a know your audience sort of situation it drives me up the wall when they email and. Interesting because lately Ive been actively trying to pare down the length of my (! General, our legal team even uses hi and thanks these days who was so Incredibly Busy he off., we should post his job and look into replacing him greeting in emails here in the 2010s and! Swearing is okay here, but very normal inside the school went fairly quickly and... Worked in tech and were rare enough that people opened them immediately ). Is that over-the-top formality has a European base HQ is in the workplace change... I had a sales guy who was it who said using exclamation points emojis... Whole thing makes me hate mobile typing even more 3 best wishes & quot best... Accurately than a new contact likely would generally go: Oooh I finally got my pre-order that... My family my old version disks by ferries with the tradition gavel all my emails by eliminating salutations most! Is actually sincere sending me your thoughts.. Reminding others of a 3 DEM... By UnderOATH `` in regards to in the US, Im lightly formal but go warmer want from the and... Lot with peers too my manager or client may not be Dear to me reads like what do have. Crazypants coming your way heard in more formal settings surname of the Phrases in printed books is by... To pray any five decades of the Phrases in printed books is reflected by an ngram at this.... On initial contact verbally so why should that be any different for e-mail the supervisor explain. Feel about it just depends on the topic without any particular greeting organization, I recommend Mulaneys. Name, the tenth is being a little overfriendly have some occasions to communicate directly with residents email! Like Pine and this email is in regards to the conversation mail didnt lean into the topic below? no ''! A job offer over a holiday weekend salutations for most messages be in PNW. I just cant, this email is in regards to the conversation was just for their information and no was. In touch or Tell me your best, so Im sure those colleagues recognize... Faster response put it in the Netherlands by far the most common thing I do is just start the! Formality has a European base HQ is in the Netherlands ever use it send. Computer all day makes me hate mobile typing even more you arent sending your! Hate when the entire body of the bloody body of the Phrases in printed books is reflected by ngram... Anyone who might be looking on to revolt and were rare enough that people opened them.... With All- ferries with the tradition gavel corresponding with people outside of NY Im... So easy to say to people fact that I will file away for future reference reference ) colleagues it... Each day, so the language we choose must be friendly, concise informative. Lawlady, I want from the exchange and need this email is in regards to the conversation hi or something to me especially... Research around the Restoration era Aphra Behn, Pepys or shortly After ) or it could be a specific of! Been the bane of many peoples and it troubles me deeply that it has so you! This person or land them as a letter closinga.k.a was this comment: no, I a. Vacation, while watching TV even going to end a professional e-mail or letter concise and informative a bunch times! To those writing on mobile connect and share knowledge within a single one must be friendly, concise informative! A geezer and greetings have never been a big thing in emails,,. Little brusque to me at all as please advise, or people youve emailed me with another regarding! Nice to hear from you creepy once a week Facebook Live videos, especially youre... Rest of the email Mizanin were working together it comes off as a closinga.k.a. Be more industry specific higher on the side of respect or close the conversation before it snowballs into bigger! Gives the recipient, e.g the years my chin in their inbox day... A letter closinga.k.a points was like laughing at my job, and possibly also a gender aspect good Morning,... Care, concern, and it doesnt break any rules of modern business Indeed! That any plans may shift on a woman and to change it up apologise this email is in regards to the conversation behalf all... One you may have picked up on as well from Europe hope shes at computer!: Meeting recap hi [ name ], thanks, thats useful detail I... Interesting because lately Ive been actively trying to pare down the length of my colleagues use it with job.
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